Student Support

A range of support to suit your needs

Learning Support

Whilst at City College, you may need extra support to assist your learning needs. Our dedicated team of Learning Support Assistants (LSA’s) have a wealth of experience and knowledge about learning difficulties and disabilities. They use positive and engaging strategies to overcome barriers to learning. 

We may be able to offer:

  • In class support to help you achieve your learning objectives
  • One to one sessions outside timetabled hours to help you catch up on assignments and workload, with a project or to help address your specific learning needs
  • Use of assistive technology - a wide range of equipment to assist your specific needs is available, such as speech to text and text to speech software, ipads and Dictaphones
  • Communication support worker for hearing impaired students
  • Special exam arrangements for those that need them

Futures - Career Support and Progression

City College promotes and encourages the progression of students into Higher Education, apprenticeships or employment following the completion of their course. Based in our on-site Futures Centre our dedicated team will guide you through:

  • Careers advice
  • Completing applications (jobs, university, finance)
  • Writing personal statements
  • CV writing
  • Work experience options
  • Interview techniques
  • Researching university, higher education and apprenticeship options
  • Information on voluntary work

To contact our Futures Centre please call 023 8057 7279 or email futures@southampton-city.ac.uk 

Find Your Career

Find Your Career is designed to help you find a good career by providing the most current local data on wages, employment, job postings, and associated education and training.

Find Your Career

Interested in an apprenticeship? Click on the button below to view our latest apprenticeship vacancies.

Apprenticeship Vacancies

Student Advisors

We want to ensure that all our students are successful and happy. There is nothing more important than enjoying your studies and feeling supported during any stressful times. From time to time we all need extra help and we recognise students may need someone to talk to.

Our Student Advisors can offer support with personal issues relating to finance, housing, health or anything else that may impact on your safety, wellbeing and your ability to attend college.

For more information e-mail pastoralsupport@southampton-city.ac.uk

Counselling

Counselling is an opportunity for you to talk about and explore things that might be worrying you.

The counselling service we offer at City College is completely free and confidential and you can use the service without telling anyone. It is useful to tell your tutor if you are going to miss a tutorial.

If you would like to get support you can ask your tutor or a Student Advisor to call the counselling service or you can make contact yourself.

For more information e-mail counsellor@southampton-city.ac.uk or call 023 8022 9761.

Local Offer

Children and Families legislation requires us to publish information on our contribution to the ‘local offer’. This information is designed to inform parents, carers and young people regarding special educational provision in their area.

For more information Click Here

Financial Support

The cost of Further and Higher Education can add up quickly, but we can help you talk through your options. No matter what you're studying, we are here to help you explore bursaries and loans to help you find out what you're entitled to.

We offer confidential and free advice on fees, bursaries, and emergency funding. Depending on the circumstances, we can help you gain access to a range of financial assistance options.

Bursary scheme

The City College Bursary Scheme provides financial assistance to students to help them participate fully in college. 

The 16-19 Bursary Fund provides financial help for young people aged 16-19 who face barriers to staying in education. It is available to all 16-19 year olds studying in school/academy sixth forms, colleges and training providers in England. There are two types of bursary available: 

  • Bursaries of £1,200 a year for the most vulnerable young people
  • Discretionary bursaries based on individual need, such as help with the costs of travel, equipment or meals

Depending on your circumstances you could receive support in any number of ways to meet your educational needs. Financial support for students include the following:

  • Travel costs (either via bus, train, or ferry)
  • Meal costs
  • Childcare costs while you are at college

We can also help fund/partially fund:

  • Course materials, equipment and uniform
  • UCAS fees
  • Books related to your course
  • College trips
  • Exam fees 

To apply, please download and complete the relevant form below.

Download 16-18 Financial Support Application

Download 19+ Financial Support Application 

Download 19+ Advanced Learning Loan Financial Support Form

Contact Us

Advanced Learning Loan

Advanced Learning Loan

If you're aged 19 or over and want to study Access to Higher Education or a Level 3 or above Vocational Qualification, you'll need to pay for the cost of your course. To help finance the course you may qualify for a 19+ Advanced Learning Loan.

It’s easy to apply for. Household income isn’t taken into account and there’s no credit check. Importantly, you won’t have to pay anything back until your income is over £21,000 a year.

When can I apply?
You can apply for courses starting between 1 August 2016 and 31 July 2017.  

How to apply for a 19+ Advanced Learning Loan
Step 1 - Identify whether your chosen course is eligible for a 19+ Loan shown in the dates, times and fees section

Step 2 - Once an offer of a place on the course is made, you will be invited to enrol and obtain a Learning and Funding Information letter and a 19+ Loan information pack from the college

Step 3 - Use the Learning and Funding Information letter to apply for your loan and to track your application click here

Step 4 - Upon successful confirmation of your loan from the Student Loans Company you can start your course

Advanced Learner Loan Guide

 

Career Development Loan

These are bank loans available to students aged over 18 with low interest rates that help you with your career or help you get back into work. The repayments are deferred until you have completed your period of study or training. For more information click here

Higher Education Loans

You may be able to borrow money to help pay for your college tuition fees and to help with living costs. You might also be able to get extra money on top of this if you’re on a low income, are disabled or have children for example.

The Student Loans Company can provide students studying their first degree or other higher education course loans and grants to help finance the course fees.  The fees will automatically be paid by the Student Loans Company directly to the College.

Tuition Fee Loan & Maintenance Loan for Living Costs

To assist you with your tuition fees you can apply for a Tuition Fee Loan (non-income assessed) and a Maintenance Loan for your accommodation and living costs whilst you are studying.

There are no up-front tuition fees with a student loan and you will only start to repay the loan after you leave the course and start working. The amount you pay is dependent on your salary, not the size of your loan and will be deducted from your salary by your employer in the same way they deduct tax.

For more information on either of these loans click here 

Students with special educational needs

As part of The Children and Families Bill 2014 there have been changes to the way parents, carers and young people can access information. The aim is to provide better outcomes for children and young people with additional needs and disabilities and to improve the experience of parents/carers when securing support for their children. Each local authority (Southampton City Council for our local area) has a duty to provide information on what services education providers offer in their area via their website.

City College support students with special educational needs. For more information call 023 8048 4848.

Childcare Costs

Young parents under the age of 20 at the start of their course may be able to claim help with childcare costs under the Care to Learn scheme. You can apply for a Childcare Grant if you’re in full-time higher education to pay for childcare costs for children under 15 or under 17 if they have special needs.

Click here for more information.

Travel and transport

City College students are able to purchase discounted bus tickets at student rates from First and Bluestar buses. If you are eligible for the City College Bursary scheme your bus travel may be FREE.

Fees Information

Depending on your circumstances and/or which course you wish to take, there may be a fee to pay for your course. If you do have to pay your own fees there are a number of ways you can find help with making this payment. This could be loan or we can help spread the payments out with an interest free payment plan. For information on course fees contact our advice and guidance team.

Do I need to pay course fees?

Regardless of your age, you don't need to pay tuition fees for a basic literacy (English) or numeracy (maths) course up to level 2. There are also no fees for GCSE English and maths if you have not already gained a C/4 or above grade in these subjects.

If you meet any of the following criteria you may be eligible for free or discounted study depending on your selected course:

  • You are aged 19 to 23 years and the course is your first full level 2 qualification (the equivalent of five GCSEs at grade A*-C/9-4)
  • You are aged 19 to 23 years and the course is your first full level 3 qualification (the equivalent of two A-level passes)
  • You are in receipt of active benefits (see Unemployed or on benefits section below for more information)
  • You have been referred to the College through your local Job Centre Plus office

Please note: in some cases exam and registration fees may be payable.

UK and EU students do not pay tuition or examination fees for government funded further education courses, as long as they have not reached their 19th birthday by the month in which their course begins.

Unemployed or on benefits?

If you are aged 19+ and in receipt of active benefits (e.g. Job Seeker’s Allowance, Employment Support Allowance, Universal Credit) and studying below level 3 you may be eligible for free or discounted study depending on your selected course.

Early enrolments
Paying for your course

Enrol early to secure your place. If you enrol at least a month before the start of the course you can pay a £50 deposit and make arrangements to pay the balance either immediately or by instalment plan.

You can set up an INTEREST FREE payment plan using your debit or credit card for course fees over £100 and at least 8 weeks long. Students can choose to pay their instalments on either the 1st or 15th day of the month. The number of instalments is dependent on the length of the course and all payment plans must be completed at least two months before the end of the course.

If your employer is intending to pay for your course a signed Employer Authority Form should be supplied to you at enrolment.

Download Employer Authority Form

 

Refund Policy

Please click on the button below to view our refund policy.

Refund Policy