Student Support

A range of support to suit your needs

Learning Support

Whilst at City College, you may need extra support to assist your learning needs. Our dedicated team of Learning Support Assistants (LSA’s) have a wealth of experience and knowledge about learning difficulties and disabilities. They use positive and engaging strategies to overcome barriers to learning. 

City College offer the following learning support:

In class support

Through assessment, an LSA may support you in lesson time, working with you and your tutor to help you achieve your learning objectives.

Out of class support 1:1

This will help you catch up on assignments and workload, assist you with a project or work closely with you to help address your specific learning needs.

Use of assistive technology

We have a wide range of equipment to assist your specific needs; Speech to text and text to speech software, use of ipads and Dictaphones are all accessible.

Communication support worker

Should you have a hearing impairment, qualified communication support workers will work closely with you to interpret lesson content and help you to understand what is expected of you whilst on your course.

Exam arrangements

If you have had exam arrangements s in the past, it is necessary to be assessed again. We offer an exam arrangement assessment and Dyslexia screening service.

Should you require learning support whilst accessing your course at City College, please contact our learning support team at 

Career progression

City College promotes and encourages the progression of students into Higher Education or employment following the completion of their course. Based in our on-site Futures Centre our dedicated team will guide you through:

  • Careers advice
  • Completing applications (jobs, university, finance)
  • Writing personal statements
  • CV writing
  • Work experience options
  • Interview techniques
  • Researching university and other Higher Education options

To contact our Futures Centre please call 023 8057 7279

Find Your Career

Find Your Career is designed to help you find a good career by providing the most current local data on wages, employment, job postings, and associated education and training.

Find Your Career


Counselling is an opportunity for you to talk about and explore things that might be worrying you.

The counselling service we offer at City College is completely free and confidential and you can use the service without telling anyone. It is useful to tell your tutor if you are going to miss a tutorial.

If you would like to get support you can ask your tutor or a Student Advisor to call the counselling service or you can make contact yourself.

For more information e-mail or call 02380 229761.

Welfare and Progression Support

We want to ensure that all our students are successful and happy. There is nothing more important than enjoying your studies and feeling supported during any stressful times. From time to time we all need extra help and we recognise students may need someone to talk to.

Our Student Advisors can offer support with personal issues relating to finance, housing, health or anything else that may impact on your safety, wellbeing and your ability to attend college.

For more information e-mail

Financial Support

The cost of Further and Higher Education can add up quickly, but we can help you talk through your options. No matter what you're studying, we are here to help you explore bursaries and loans to help you find out what you're entitled to.

We offer confidential and free advice on fees, bursaries, and emergency funding. Depending on the circumstances, we can help you gain access to a range of financial assistance options.

Travel and transport

City College students are able to purchase discounted bus tickets at student rates from First and Bluestar buses. If you are eligible for the City College Bursary scheme your bus travel may be FREE.

Bursary scheme

The City College Bursary Scheme provides financial assistance to those students in most need of support. There are 5 types of City College Bursary. Depending on which Bursary you are eligible for, you could receive support in any number ways to meet your educational needs. Some of this support could include the following:

  • Travel costs (either via bus, train, or ferry)
  • Meal costs
  • Childcare costs while you are in class
  • Parking costs (if you are over 18 and drive)

We can also help fund/partially fund:

  • Course materials, equipment and uniform
  • UCAS fees
  • Books related to your course
  • College trips
  • Exam fees 

Download 16-18 Financial Support Application

Download 24+ Financial Support Application 

Contact Us

Career development loan

These are bank loans available to students aged over 18 with low interest rates that help you with your career or help you get back into work. The repayments are deferred until you have completed your period of study or training. For more information visit

24+ advanced learning loan

If you are aged 24 or over and a starting a further education course at level 3 or above, you may qualify for a 24+ Advanced Learning Loan. It’s easy to apply for. Household income isn’t taken into account and there’s no credit check. Importantly, you won’t have to pay anything back until your income is over £21,000 a year.

How to apply for a 24+ Advanced Learning Loan

Step 1 - Identify whether your chosen course is eligible for a 24+ Loan shown in the dates, times and fees section

Step 2 - Once an offer of a place on the course is made, you will be invited to enrol and obtain a Learning and Funding Information letter and a 24+ Loan information pack from the college

Step 3 - Use the Learning and Funding Information letter to apply for your loan and to track your application click here

Step 4 - Upon successful confirmation of your loan from the Student Loans Company you can start your course

Students with special educational needs

As part of The Children and Families Bill 2014 there have been changes to the way parents, carers and young people can access information. The aim is to provide better outcomes for children and young people with additional needs and disabilities and to improve the experience of parents/carers when securing support for their children. Each local authority (Southampton City Council for our local area) has a duty to provide information on what services education providers offer in their area via their website.

City College support students with special educational needs. For more information call 023 8048 4848.

Fees Information

Paying for your course is dependent on your age, status and whether the course is government funded or full cost. For information on course fees contact our advice and guidance team.

Under 19

UK and EU students do not pay tuition or examination fees for government funded further education courses, as long as they have not reached their 19th birthday by the month in which their course begins.

Level 2 & 3 courses

If you are aged 19 to 23 and do not already have a full level 2 qualification or have not yet studied at level 3 you may be fully funded with no fees to pay, if you are enrolling on a full level 2 or 3 qualification.

Early enrolments

Students can be enrolled on any full cost or co-funded course one or more months before their commencement. On enrolment a deposit of £50 is required to secure a place.The balance of a course fee can be paid either by:

  • Setting up an instalment plan on the day of enrolment
  • Full payment being made

The deposit is refundable after deducting the administration fee of £20 should the student withdraw before the course commences.

Paying for your course

Enrol early to secure your place. If you enrol at least a month before the start of the course you can pay a £50 deposit and make arrangements to pay the balance either immediately or by instalment plan.

You can set up an INTEREST FREE payment plan using your debit or credit card for course fees over £100 and at least 8 weeks long. Students can choose to pay their instalments on either the 1st or 15th day of the month. The number of instalments is dependent on the length of the course and all payment plans must be completed at least two months before the end of the course.

If your employer is intending to pay for your course a signed Employer Authority Form should be supplied to you at enrolment.

Download Employer Authority Form