Principles of Business Administration

Qualification: NCFE Certificate
Level 2 (Distance Learning)

There are start dates available for this course throughout the year. Please apply and at your interview we can place you on a course that meets your requirements.

Apply now
About the course

This customer service qualification provides you with the knowledge that is required to work in a range of environments in a business administration role. You will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply your knowledge in a variety of industries and job roles.

This is a flexible qualification that allows you to study at a time and place that suits you however you will be assigned a personal tutor who can support you if you need it.

What you will learn
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand communication in a business environment
  • Understand employer organisations
  • Understand how to develop working relationships with colleagues
Learning style

This is a distance learning course - you will be provided with course handbooks to complete at enrolment. You will have the opportunity to have 1:1 support with the tutor, which could be in your workplace.

Entry requirements
  • You need to be aged 18 or over
  • Self-motivated
  • Have GCSE English grade C/4 or above
Course length & fees
  • Fees: £30 (no fee if unemployed)
  • Course Length: N/A
  • Campus: Distance Learning
What next?
  • Level 2 Customer Service
  • Level 2 Retail
  • Level 2 Team Leading
  • Level 2 Advice and Guidance