Health and Social Care for England

Qualification: City & Guilds - Diploma
Level 2

This course is currently unavailable. Please register your interest below and we will let you know when it next becomes available.

About this course

This course is aimed at unqualified carers/support workers working in a variety of roles which provide direct care and support to people in their own homes, residential care, nursing homes, hospitals, supported living homes and hostels.

This qualification is the industry benchmark which confirms competence of staff working in Health and Social Care.

* If you're unemployed or on a low wage and in receipt of benefits, then you might be eligible for full funding on this course. Please contact us for details on 023 8048 4848.

What you will learn

You will complete an induction and then attend ten teaching sessions to support you with your knowledge. You will also be observed in the workplace by an assessor.

SHC 021 - Introduction to communication (3 credits)
HSC 028 - Handle information (1 credit)
SHC 022 - Introduction to personal development (3 credits)
HSC 025 - The role of the worker (2 credits)
HSC 023 - Introduction to equality and inclusion (2 credits)
HSC 026 - Implement person centred approaches (5 credits)
SHC 024 - Introduction to duty of care (1 credit)
HSC 024 - Principles of safeguarding and protection (3 credits)
HSC 027 - Contribute to health and safety (4 credits)

Then you will follow a pathway which is individually tailored to your working role:

  • Dementia
  • Learning Disability
  • Generic
Learning style

Teaching sessions involve a variety of activities which meet individual learning styles. Support is available to meet individuals learning needs.


Your tutor will give you an assignment to test your understanding and knowledge of important aspects of your job such as legislation, policies, procedures to ensure you have the theory which underpins the job you do.  You will hand in your assignment each month until you have completed the course.  A series of workshops for the pathways will offer a number of units. Your assessor will determine your competence in the workplace ensuring you are a safe practitioner. There are no exams for this qualification.

Entry requirements

You need to be working or volunteering in the Health and Social Care Sector and should have had an induction and completed your core training. You must have sufficient experience for our assessors to deem you competent in your job so you should have at least 3 months experience in your current work place.

You will need a letter of support confirming your role from your employer which also agrees to our staff observing you on their premises.

You will be required to attend an interview at the College prior to enrolling onto the course.

What next?
  • Level 3 Diploma in Health & Social Care
  • Career progression and development