CMI Certificate in First Line Management

Qualification: CMI Certificate
Level 3

There are start dates available for this course throughout the year. Please apply and at your interview we can place you on a course that meets your requirements.

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About the course

The Level 3 CMI qualification in First Line Management is developed for supervisors and first line managers who have operational responsibility for a defined area of activity. This professional qualification gives junior managers the communication and motivational skills to help improve operational efficiency. It offers a highly flexible approach to learning with a broad range of units available allowing employers and individuals to tailor the size and elements of the qualification to suit their specific needs.

A more extensive qualification, our Level 3 Certificate in First Line Management gives you a broader knowledge of effective management skills while focusing on the specific management areas appropriate to you and your workplace.

Take advantage of this fully funded course.


What you will learn

Only 3 units from the list below have to be studied to achieve the Level 3 Certificate in First Line Management qualification.

Choice of units:

  • Personal development as a first line manager
  • Resource planning
  • Meeting stakeholder needs
  • Managing and communicating information
  • Identifying development opportunities
  • Recruitment and selection process
  • Maintaining quality standards
  • Improving team performance
  • Management communication
  • Being a leader
  • Introduction to first line management
  • Understanding corporate social responsibility

Assessment is normally via practical work-based assignments. This ensures you minimise time away from work and that you undertake work study which is relevant to your own organisation's context.

Entry requirements

You will be required to attend an interview at the College prior to enrolling onto the course.

What next?

On successful completion of a Level 3 qualification in First Line Management, a number of progression opportunities become available:

  • Enhance your professional status by upgrading your CMI membership
  • Progress to the Level 3 Diploma in First Line Management
  • Progress to other CMI qualifications at a higher level
  • Apply to become a Chartered Manager
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