Information and advice for City College students and staff

What you need to know about City College in September 2020

Updated: 7th September 2020

Due to the coronavirus (COVID-19) pandemic, we have put lots of safety measures in place to keep staff, students and apprentices as safe as possible during this academic year.

All students, apprentices and visitors must follow our rules – if you do not, you will not be allowed on site.

Good Hand Hygiene

NHS advice is that we all need to wash or sanitise our hands regularly. 

Students and apprentices will enter college through the St Mary Street entrance and will be asked to sanitise their hands when they first enter.  They should wash their hands or sanitise them before leaving college.

Everyone needs to wash or sanitise their hands often, while they are in college.

Bathrooms are available in every building for hand washing and hand sanitisers are on every floor of every building for regular use through the day.

Face Coverings

From the start of term on 7th September, all students, apprentices, staff and any external visitors must wear face masks or face coverings when in communal spaces in college.

This includes corridors, stairs, toilets – in fact all inside spaces that are not being used for teaching. If you do not have to wear a mask for health reasons, please contact Student Support to discuss this.

Students, apprentices and visitors must provide their own face coverings.  Anyone travelling to college on public transport must also wear a face covering whilst on a bus, ferry, train or taxi.

Moving Round College

Timetables have been designed to reduce the need for students and apprentices to move round the college, so wherever possible they stay in a regular group and don’t mix with other groups.

When moving round the college everyone is asked to keep to the left of corridors and stairs.  In some areas there are one-way systems, which everyone must obey. 

Lifts should only be used by those who need them, as only one person can use them at a time.


More cleaners will be on site during the day, to clean areas that are touched a lot, such as door handles.

There are cleaning materials in every classroom, workshop and practical area for teachers and students to use.

What to do if you have coronavirus (Covid-19) symptoms

If you, or anyone you live with, has coronavirus symptoms do not come to college.

Current coronavirus symptoms are listed here on the NHS website.

Step 1) Report: You must report your absence to us as soon as you decide you have symptoms, even if this is on a day when you are not normally in college. Report your absence via Citybit or by emailing We will call you to check details with you.

Step 2) Test: The person with coronavirus symptoms must book a test on the NHS website – if you cannot get to a testing centre, book a home test to be sent to you. 

Step 3) Result:

  • As soon as you or the person with symptoms gets their result, it is very important that you tell us. 
  • If your test is negative, once you have told us this you may return to college.
  • If your test is positive you must follow NHS guidance and self-isolate for at least ten days from the start of your symptoms or until you are well (whichever is longer).

Keep up to date using Citybit or

Frequently Asked Questions:

How will I be taught?

We are planning for a mix of time in college and some learning online. The exact mix will depend on your course.

There will be no off-site visits or trips in the first term unless essential for the qualification. This will be reviewed at half term.

How will practical courses, such as beauty and hairdressing, be taught safely?

We are following the Department of Business guidance for particular sectors, for example how we will teach courses such as hairdressing and beauty.

What will happen to work experience?

There will be no work experience in the first term unless it is a requirement of the qualification.  Our plan is to arrange work experience for students from January 2021, depending on the situation and Government guidelines.

What happens if I have to self-isolate?

It is very important you do not come into college if you have to self-isolate.  You will be able to keep up with your coursework using Citybit, our digital learning system.  Your teacher will introduce you to this at the start of your course.

What happens if there is a local lockdown or second wave of Covid-19 in the UK?

If there is a local or national lockdown, the College will follow local authority or Government advice to ensure the safety of our staff and students. We are to increase our digital teaching, if necessary, to reduce any disruption to your education. 

Will the college’s catering facilities be open?

City Kitchen (the main canteen) will be open, with additional health and safety measures in place. Wherever possible, you will be asked to pay with a card rather than cash.

The Hub Cafe (Costa Coffee) is closed.  We will review this at half term.

Will the Learning Resource Centre be open?

Yes. Our library and Learning Resource Centre areas will be open, with additional health and safety measures in place. We will be limiting numbers in some areas to help ensure social distancing can be maintained.

Can I sit with friends around college?

You can sit with your class at college, as you are together in class.  You should avoid meeting other friends at college, as it is safer to limit the number of people you mix with. There will be limits on numbers to ensure social distancing can be maintained. Seating will be marked to show the restrictions and furniture should not be moved.