Information and advice for City College students and staff

Updated: 25th February 2021

Following the Government’s announcement on Monday, we are working hard on a detailed plan to safely manage our student’s physical return to on-site learning. 

Students should wait for us to contact them to tell them when they are due in.  We will use email and text as usual, so if your contact details have recently changed please let us know.

No student should physically come to College without an invitation or being informed to do so.


Student Wellbeing and Support 

We're here to help!  If you are struggling please contact your teachers or email Student Support: 

City College Commitment Statement

16 to 19 Tuition Fund

The Department of Education announced funding to support students whose learning was disrupted as a result of the COVID pandemic. 16 to 19 Tuition Fund Statement

Keeping you safe at City College

Our top priority is to ensure that the College is a safe environment for all. Due to the coronavirus (COVID-19) pandemic, we have put lots of safety measures in place to keep staff, students and apprentices as safe as possible during this academic year. 

All students, apprentices and visitors must follow our rules – if you do not, you will not be allowed on site.

What to do if you have coronavirus (Covid-19) symptoms

If you, or anyone you live with, has coronavirus symptoms do not come to college.

Current coronavirus symptoms are listed here on the NHS website.

Step 1) Report: You must report your absence to us as soon as you decide you have symptoms, even if this is on a day when you are not normally in college. Report your absence via Citybit or by emailing We will call you to check details with you.

Step 2) Test: The person with coronavirus symptoms must book a test on the NHS website – if you cannot get to a testing centre, book a home test to be sent to you. 

Step 3) Result:

  • As soon as you or the person with symptoms gets their result, it is very important that you tell us. 
  • If your test is negative, once you have told us this you may return to college.
  • If your test is positive you must follow NHS guidance and self-isolate for at least ten days from the start of your symptoms or until you are well (whichever is longer).

Keep up to date using Citybit or

Face Coverings / Masks

All students, apprentices, staff and any external visitors must wear face masks or face coverings at all times when they are inside.  This means in a corridor, a staff kitchen, an office, a classroom or a workshop.

The only times when you may take your mask off are when you are eating, if you are completely on your own in a room and if you are outside.  The only other reason would be that you are wearing other PPE such as a welding helmet or a dust mask.

Face visors can be worn as well as masks, but they cannot be worn instead of a mask.  Face visors are not as protective as masks.

If you do not have to wear a mask for health reasons, please go to Student Support to discuss this.  We are strongly encouraging those who have not worn face masks to reconsider wearing one for their own protection.

Students, apprentices and visitors must bring their own face coverings.  Disposable masks are available to purchase for 50p from reception - cash and contactless card payments accepted.

Anyone travelling to college on public transport must also wear a face covering whilst on a bus, ferry, train or taxi.

Good Hand Hygiene

NHS advice is that we all need to wash or sanitise our hands regularly. 

Students and apprentices will enter college through the St Mary Street entrance and will be asked to sanitise their hands when they first enter.  They should wash their hands or sanitise them before leaving college.

Everyone needs to wash or sanitise their hands often, while they are in college.

Bathrooms are available in every building for hand washing and hand sanitisers are on every floor of every building for regular use through the day.

Moving Round College

Timetables have been designed to reduce the need for students and apprentices to move round the college, so wherever possible they stay in a regular group and don’t mix with other groups.

When moving round the college everyone is asked to keep to the left of corridors and stairs.  In some areas there are one-way systems, which everyone must obey. 

Lifts should only be used by those who need them, as only one person can use them at a time.


More cleaners will be on site during the day, to clean areas that are touched a lot, such as door handles.

There are cleaning materials in every classroom, workshop and practical area for teachers and students to use.

Frequently Asked Questions

What happens if I have to self-isolate?

It is very important you do not come into college if you have to self-isolate.  You will be able to keep up with your coursework using Citybit, our digital learning system. 

How are practical courses, such as beauty and hairdressing, taught safely?

We are following the Department of Business guidance for sectors such as hairdressing and beauty.

Can I sit with friends in college?

You are able to sit inside with your friends in your class at lunchtime, but not with friends from other groups.  Your class has a designated area to eat lunch inside and your teacher will tell you where it is. 

Are the college’s catering facilities open?

City Kitchen (the main canteen) will be open, with additional health and safety measures in place. Wherever possible, you will be asked to pay with a card rather than cash.

Is the Learning Resource Centre open?

Our Library and Learning Resource Centre areas will be open, with additional health and safety measures in place.