Office Administrator - Step by Step Financial Solutions Ltd

Southampton • Closing Date: 30/07/2017

Level 2 Apprenticeship in Business Administration

Weekly wage £120.00

As our apprentice you will have the opportunity to be trained in helping maintain the smooth running of the office as you learn about the financial services sector. Your main duties will be to deal with all aspects of customer service for our clients which are mainly from the Polish community - it is therefore essential that you are able to speak fluent Polish as well as English.

 Job Roles & Responsibilities

  • Answering the telephone and helping with client enquiries.
  • Arranging client appointments.
  • Data input and management of our customer relations system.
  • Typing customer correspondence.
  • Electronic filing and scanning.
  • Updating clients on the progress of their case.
  • Liasing with sales support representatives from various banks and insurance companies.

Desired skills

Essential - ability to speak fluent Polish and English
Confident talking on the telephone

Personal qualities
Have an interest in the financial services industry
Reliable and punctual
Organised
Good communicator both on the telephone and face-to-face

Qualifications required
English and Maths - GCSE 4-9/A-C or equivalent qualifications.

Enquiries

Send In Your CV

Please contact us to register your interest in an Apprenticeship or Traineeship today!

Email: apprenticeships@southampton-city.ac.uk 
Call: 023 8057 7224