Business Admin Apprenticeship Vacancy- Eastleigh Council

Eastleigh Council- Business Admin Level 3

The vacancy code for this apprenticeship is VC00043. Please make sure you fill this in when applying so the recruitment coordinator can ensure you are put forward for the correct vacancy.

Wage:

£7.09 per hour.

Total Weekly Hours – 37 hours
Working Days & Hours - Monday – Friday: 8.30am-5pm.

Vacancy description

You will be working in our case management team that provides a back-office support function to service areas across the Council’s various sites. You will help them to do their jobs by undertaking administration and following processes that help them to deliver their services to our residents.

You will work alongside an experienced Case management officers to support the work of the team in responding quickly and effectively to resolve issues and providing advice and assistance to internal customers. You will be supported with your personal development and receive on-the-job training in addition to the vocational training. 

We are seeking a motivated and enthusiastic individual who is looking for their first step on the ladder to a career in administration. You will need to be eager to learn, flexible and adaptable and possess excellent communication skills as well as having a foundation knowledge, understanding and interest in business administration.

The ability to absorb information quickly and analyse problems in a logical and effective way will be a distinct advantage, as would a good understanding of how software and operating systems work.

To be successful in this 12 month apprenticeship you will need to be committed to achieving your apprenticeship qualification and take ownership for your own learning and development. You will be driven to provide a high standard of care to all our customers through various channels. You will be fully supported in this role and we will help you to develop a wide range of essential business skills.

Your workload will include some aspects of HR including reviewing sickness statistics, creating and sending letters to employees, monitoring the incoming work and resolving cases.  In addition you will there will be some Finance related activities within the Case Management Team.

We work with Southampton City College the training provider to deliver this Level 3 Business Administration apprenticeship and the successful candidate will need to be able to attend their training facilities on a regular basis as part of the apprenticeship.

Entry level requirement of Level 4 Maths and English (equivalent to Grade A* to C at GCSE).
Apprentices will also be required to complete an end point assessment.

Skills/ Personal Qualities Required

We are seeking a motivated and enthusiastic individual who is looking for their first step on the ladder to a career in administration. You will need to be eager to learn, flexible and adaptable and possess excellent communication skills as well as having a foundation knowledge, understanding and interest in business administration,

The ability to absorb information quickly and analyse problems in a logical and effective way will be a distinct advantage, as would a good understanding of how software and operating systems work.

Grades Required

A-C / 4-9 in English and Maths GCSE.

We will ask for evidence of this when applying. If you cannot provide evience, we unfortunatly cannot progress with your application.