About the Course

This course is designed to help employees recognise fire safety issues in the workplace, and understand how to react when the fire alarm sounds.

Course Content

• Main causes and effects of fires in the workplace
• Duties and responsibilities (of employers, employees and fire wardens)
• Procedures in the event of a fire
• Actions to be taken in the event of a fire
• Fire prevention measures
• Fire risk management, including risk assessment
• The fire triangle
• Fire risk control measures (active and passive)
• Reporting fire safety issues
• Portable fire-fighting equipment
•  Simple checks of portable fire-fighting equipment

Assessment

The candidates are assessed by an examination paper consisting of 15 multiple-choice questions to be completed in half an hour under examination conditions.  Candidates who achieve 10 or more correct answers will pass the examination and receive a certificate.

Progression

CIEH Level 2 Award in Health & Safety in the Workplace

Enrolment Instructions

Bookings can be made online, or complete a Reservation Form and return it to the Employer Engagement Team.  Please ensure you read a copy of the terms and conditions for bookings and that we are informed of any special requirements.  

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About the Course

This qualification will benefit anyone in a work environment as it raises candidates’ awareness of the concept of risk assessment.  It is designed to help improve the workplace culture for occupational Health & Safety by enabling candidates to understand the bask principles of risk assessment.

Course Content

Successful completion of the training programme and assessment will enable candidates to understand the main causes of accidents and ill health, and the implications they have for people in the workplace Legal requirements for risk assessment.

Principles of risk assessment including:

•          Hazards, risks and control measures
•          The five steps of risk assessment
•          The hierarchy of control
•          Risk assessment review and record keeping

Assessment

Candidates are assessed by and examination paper consisting of 30 multiple choice questions to be completed in one hour under examination conditions.  Candidates who achieve 20 or more correct answers will pass the examination and receive a certificate. 

Progression

CIEH Level 2 Award in Health & Safety in the Workplace

Nebosh National General Certificate

Enrolment Instructions

Bookings can be made online, or complete a Reservation Form and return it to the Employer Engagement Team.  Please ensure you read a copy of the terms and conditions for bookings and that we are informed of any special requirements.  

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About the Course

This is aimed at those who wish to gain insight into Learning Disabilities.  It will look at the various types of learning disabilities, numbers and who are affected by various conditions.  The care that is provided in a holistic way using person centred approaches is explored.  This is for those with little or no background in learning disabilities in care but who may wish to develop their skills to have a career in the care sector. 

Course Content

Learners will develop their knowledge in the field of Learning Disabilities in the following areas:

History of Learning Disabilities; Legislation and Frameworks; Carers and Support Roles; Types of Conditions with causes, signs and symptoms.  Benefits and Support available. 

Learning will be through a range of activities and exercises to develop knowledge and understanding of this subject.  Learners will benefit from exchanging information, knowledge and experience from each other.

Success Story

We have had many stories of students successful completing courses and progressing on to further programmes of study. 

 Student: Gawain Davies  Adult Learner

Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care

Academic Year: 10/11

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Entry Requirements

No formal qualifications are required.  This is aimed at those who wish to embark on a career in the care field, a career changer or someone who wants to learn more about the field of learning disabilties.  Some family members or carers may want to understand more about certain conditions to enable them to provide a more active and productive role.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.  

Equipment Requirements

Writing materials will be required and a folder to store information.  The course tutor will provide resources on the day and over the two sessions.  Students can also purchase USB Memory Sticks from the College shop if they wish to use laptops.  The College has a Wi-Fi system that operates across the Campus.

Assessment

There is no examination and no assignment.  You will be asked to evaluate the session for Quality Improvement purposes.  Assessment of learning is continuous throughout the learning experience and sharing of experience is valuable particularly among adult learners who have experience in various fields.  There will also be an opportunity to ask questions and clarify understanding of the topic with your tutor.

Progression

This is an Awareness session.  Learners can undertake programmes in this department from level 1 upwards to 2, 3, HNC level 5 and HE.  Please enquire for more information or come to one of our Open Events.  We also offer Awareness Sessions in other subjects such as Dementia and End of Life Care.  Please check this website for updates or come into the College main campus and pick up a prospectus. 

Additional Information

We continually update our programmes and respond to the needs of the sector and in response to what employers ask.  If you want to request a Bespoke course as an employer we will be happy to discuss your requirements for an onsite programme in your workplace.  Please enquire online or in person at the College.  There are open events throughout the academic year where you can enquire about other short courses or accredited programmes.  Please see local press and media for details.

Enrolment Instructions

Please enrol in person or online.  There is no formal interview and you do not need to have prior knowledge or experience, just a willingness to learn and take part in a group learning session.  Many of our learners will go onto more formal learning and accredited qualifications.  You will find more information from our Prospectus and Online information which we continually update. 

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About the Course

This is a short 3 hour awareness session about Dementia to get carers, family members and the public at large to start talking to one another and become aware of the need for a greater understanding of Dementia and how this impacts on lives of individuals and their extended families.  It is a growing issue for the NHS with numbers of elderly people increasing and extended periods of care and understanding needed in the 21st Century. We will run the Awareness session on a roll on roll off basis.  Come and enrol and once we have a minimum of ten enrolled we will run the course.  Dates/times throughout the year.  We can deliver in your place of work as well as College.

Course Content

This is an awareness session and as such requires individuals to participate in group discussions and other classroom activities to raise their awareness.  Dementia is a growing concern worldwide with the statistics expected to more than treble worldwide by the second half of this century.  During the session you will learn about:

Dementia causes.  Facts and figures about Dementia.  Who is affected by this condition.  Personal experience and stories.  What can we do as individuals or carers?

Success Story

Many of our learners start with a short course and move through level 1, 2, 3, 4. 5.  As we hear of more people who have had a unique experience we record it here so please watch this space for individual success stories.

Dimche Milosovski

Dimche was working in a voluntary capacity at Southampton General, as he was an immigrant just arrived from Macedonia, and was not allowed to work until he received a work permit from the Home Office.

He enrolled for the Level 1 H&SC course and soon proved himself to be a very capable student who just needed some support with English written and verbal work.

Dimche worked hard throughout the course and was a joy to teach, interested committed and always completed work on time, due to his hard work he has achieved Level 1 H&SC certificate which supported his application for employment.

Entry Requirements

There is no formal qualification required to attend this awareness session, just a willingness to share information and learn more about the condition with others who will probably have their own story to tell about this.  You can enrol in peron at one of our many open events, in person or online.  You will not need an interview.  This is a roll on roll off basis and will run with 10 students minimum on dates through the year either daytime or evening.  Please state your preference when enrolling.  Check local press for our next event to come along and enrol or you can pop in at other times as there is no interview required.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.  

Equipment Requirements

All learners are expected to bring writing materials.  Wi-Fi equipment is in place across the College to enable those with laptops to access the Internet.  Memory sticks are available to purchase at the College.  Those on a mandatory work placement need to wear polo shirts with College log which can also be purchased from the College shop. There wlll be handouts provided during the session.  Many students like to use I Pads and our IT Department can help you to set this up to work in the College.

Assessment

There is no formal assessment although you will receive a College Certificate for attendance.  Activities will allow you to self assess and be observed, have discussions and other classroom learning to help you understand the concepts.  You will have the opportunity to discuss your next steps for progression in your learning to an accredited course with one of a number of awarding bodies including City and Guilds.  Please ask for details when you enrol. When you progress to an accredited course you will need to be assessed for competence, usually in the workplace to determine that you have good practice.

Progression

You may progress to a certificated course with City and Guilds for Dementia at level 2 and/or 3.  Learners often enrol on other related courses.  We currently run from levels 1 through to 5 and Foundation Degree in this department.  Come along to one of our open evenings or events to find out more. We run these throughout the year.  See local press or our website for details.  You may wish to find out more about other types of courses that we have.  We work closely with a lot of employers so you may progress onto an apprenticeship.  Please ask for details next time you are at City College.

Additional Information

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

No formal interview is required.  Come along in person or enrol online.  We can also do this on a Bespoke basis to your organisation or group of people.  Please enquire for more details.  If you are a business please ask for our Business Development Officer for Health and Social Care to discuss your requirements.

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About the Course

This is a one day course which can also be delivered over two evenings.  It is aimed at carers of those who are approaching end of life and who need specialist care.  Most palliative care is provided in a hospitce that are run by doctors, nurses, social workers, counsellors and trained volunteers. They are smaller and quieter than a hospital setting and have a 'home' feel about them.  They provide individual care more suited to the person in a gentler and calmer atmosphere.  Hopsice care is usually based on a hospice referral through the person's GP, hospital doctor or district nurse. 

Some people can benefit as much from palliative care in the home as they do in a hospice.  Hospice staff are often on call for 24 hours a day and can visit at home.  Macmillan nurses provide such care in the home.  This awareness session will provide information and signposting whilst giving the student an opportunity to meet others who share similar situations and experiences.

Course Content

This course is delivered on the Main College Campus.  This short awareness course will look at the following: What is Palliative Care?  Who can access?  Carers roles.  Funding and Benefits.  Support Networks.  Services in the local area. Palliative Care is also known as End of Life Care.  There will be a Certificate of Attendance for this course.  The content can be delivered in more depth to organisations on a Bespoke basis on request.  Please contact the College and ask to meet with our Business Development Officer to discuss your needs.

Success Story

We have students who have studied on many programmes within the Health, Social Care and Early Years programmes.  Many go onto higher level courses, network with other learners and develop their careers.  A short course of this nature may provide a network of people who can offer support and share experiences.

Adult Success Story

Student: Gawain Davies  Adult Learner    Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care   Academic Year: 10/11 

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Entry Requirements

There are no formal entry requirements, just a willingness to participate and learn about this important area of Care.  This is open to anyone from any background or age group. From the experience of the teaching staff, by attending short courses students have the opportunity to meet new people, make new friends and maybe even expand their network of those in similar situations if they are already carers.  Not only do students gain valuable skills, many of our students on short courses go onto accredited courses and gain qualifications.  

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.  

Equipment Requirements

Writing materials including pen and paper plus a folder to keep any handouts provided.  Course materials and useful information will be provided by the tutor.  Wi-Fi is available throughout the College campus.  Our IT Helpdesk can assist you with any queries you may have.  Please visit our College to see the facilities we offer.

Assessment

There is no exam or assignment for this course as it is an Awareness raising session.  You will assess your own learning and be amazed at what you have gained by the end of the session through both the delivery and working with others.  We continually strive to improve our courses and offer new programmes of learning and therefore students will be asked to evaluate the session for quality improvement purposes.  If you would like to see a course that we don't currently offer please discuss your ideas and look at the possibilities if there is sufficient interest.

Progression

Learners may wish to embark on a level 2 programme and beyond as a result of attending this session.  We offer many varied courses of different times and duration.  Please enquire for further information.  Bespoke courses are on offer to organisations and our Business Development Officer will be happy to discuss your needs.  Currently in Health and Social Care we offer levels 1 - 5.  There are new programmes from September so please check this website for updates.

Additional Information

All are welcome to attend this programme.  We can also offer this as a Bespoke programme in the workplace.  Please enquire and ask for an appointment with our Business Development Officer for further details.  All individuals will receive a Certificate of Attendance.

Make a point of attending one of our many events throughout the year and see the fantastic facilities we have here at City College.

Student Loans

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

You can enrol in person or online.  There is no formal interview or entry requirement.  All welcome.  You may wish to attend one of the many events we hold in the College throughout the year where staff are available to discuss your needs and our current provision.  There will be a course to suit everyone and if we don't offer it then please ask as we will tailor programmes to suit if there is sufficient interest.

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About the Course

This course is designed for those new to the Care Industry and should be undertaken within the first 12 weeks of employment. The course will be covered in 4 days to address all the key areas of the induction process that meet industry standards. All our staff have considerable industry experience, qualifications and knowledge to deliver this programme particularly to those new to the industry who may have a lot of questions about the content. This will be explored during each day of the programme which addresses the four key areas:

Personal Development Role of the Worker

• Duty of Care
• Safeguarding
• Effective Communication including Reporting and Recording
• Equality and Inclusion
• Dementia Awareness
• Health and Safety
• Infection Control
• Manual Handling
• Emergency First Aid
• Food Nutrition/Hygiene/Hydration

Course Content

Day 1 AM

Personal Development – Overview

• Understand your main duties and responsibilities
• Be aware of standards/codes of practice relating to your work role
• Be aware of how past experiences/personal attitudes may affect the way you work
• Understand the importance of continuous Reflective Practice in improving quality of provision and understanding how to evaluate this
• Importance of literacy, numeracy and communication skills
• Recording your progress and producing your own development plan
• Use of learning opportunities

Role of the Worker - Overview

• Know responsibilities to an individual you support
• Be aware of differences in relationships between you and a service user and all other relationships
• Agreed ways of working with aims and objectives of your service
• Know where to access policies and procedures
• Important of working in partnership with carers, families, advocates and others
• Importance of team work
• Attitudes and ways of working that improve partnerships
• Secure systems, handling, information, reporting, recording, sharing and the Data Protection Act 1998 – ensuring information is accurate and up to date.

Day 1 PM

Duty of Care - Overview

• Understand how duty of care contributes to safe practice
• Safeguarding and protecting individuals
• Dilemmas arising between expression of needs and duty of care
• Managing conflicts and asking for help
• Handling complaints – who to go to
• Recognising adverse events , incidents, errors and near misses

Safeguarding - Overview

• Knowing types of abuse
• Recognising signs and symptoms of abuse and/or neglect
• Being aware of factors that make an individual more vulnerable
• Sources of information linked to your role/responsibilities
• Ways to reduce likelihood of abuse
• Actions to take if abuse or neglect is suspected or a service user makes a disclosure
• Legislation

Day 2 AM

Effective Communication including Reporting and Recording - Overview

• Types of communication – verbal/non-verbal, methods and styles
• Reasons for communication and the effects on relationships
• Individual responses and needs
• Recognising barriers and how to overcome them
• Sources of support
• Confidentiality – when it may be necessary to pass on information

Day 2 PM
Equality and Inclusion - Overview

• Diversity and discrimination – definitions
• How discrimination can occur deliberately or inadvertently
• Valuing equality and inclusion, thereby reducing discrimination and promoting good practice
• Key legislation
• Respecting beliefs, culture, values and preferences
• Challenging discrimination and accessing sources of information
• Person centred values – putting into everyday practice
• Identifying changing needs and planning for future needs

Dementia Awareness - Overview

• Recognising the signs of dementia
• Awareness of why depression and memory loss may be mistaken for dementia
• Importance of early diagnosis and who to report symptoms to
• Supporting using a non-judgemental approach
• Enabling service users to make informed choices
• Active participation in supporting the individual to remain active and self supporting
• Supporting service users to make informed choices and not allowing personal views to influence
• Challenging decisions made for service users by other people
• Promoting spiritual and emotional well being, self esteem and self identity

Day 3 AM

Health and Safety/Infection Control – Overview

• Key legislation – policies/practice linked to own setting
• Roles and responsibilities of you, your line manager and service users you support
• Know your limitations at this stage of your training
• Know where information can be obtained
• Risk Assessment
• Control of Substances Hazardous to Health (C.O.S.H.H.) – safe practices for storage, usage and disposal
• Infection routes into the body, cross infection, hand hygiene and protective clothing and equipment
• Prevention of infection spreading
• Fire Safety – linked to own place of work
• Security – checking of identity
• Managing Stress
• Reporting of Diseases, Dangerous Occurences (R.I.D.D.O.R.)

Day 3 PM

Manual Handling – Awareness

• Key legislation – moving and positioning
• Accidents reporting

Day 4 AM

Emergency First Aid Awareness

• Key points and overview of working with medication

Day 4 PM

Food Nutrition/Hygiene/Hydration - Overview

• Symptoms and signs of poor nutrition and hydration
• Promoting adequate nutrition and hydration

Success Story

We continually update our records as students successfully complete their programmes.  In March 2011 in their Ofsted Report, the following statements were made:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

There are no formal requirements for this course.  However, as this is specifically aimed at those working in the Care Industry you would need to be working in a setting to be able to link the content of this underpinning knowledge and practical manual handling activity.  We particularly invite employers to enrol their new employees on this programme as this complies with the industry requirements.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

Students should bring writing materials although resources are provided for all students who enrol on the programme.  USB memory sticks are available to purchase from the College shop.  Laptops can be used once the IT department have been informed and a password issued for use of College systems.  The College has wi-fi facilities available throughout the campus.  We have a small amount of recycled folders that students can request on a first come first serve basis.  During the First Aid awareness it is advisable to wear comfortable shoes and clothing i.e. trainers and jogging bottoms. 

Assessment

This is a tailored course and learners are continually assessed throughout the four days. It is therefore essential that all four days are completed to enable learners to thoroughly understand all processes and procedures as well as develop their knowledge and understanding. A College Certificate will be issued on completion of the course.

Progression

The College offers a comprehensive range of learning programmes to suit all levels and needs. Within the Health and Social Care and Early Years Department there is a wide range of programmes that we offer and are continually updating and changing to suit the needs of the industry and the requirements of our long list of satisfied employers. We offer a level 1 programme for those who have not worked in the industry before, have been recently made redundant, are unemployed or are looking for a career change, level 2 for those in the industry who need the diploma for their job role, level 3 for those normally in a supervisory position and level 5 for leadership and management. There will be further courses introduced from the new academic year in September 2012 so please check this site regularly for updates. Interviews are not normally required at level 1. Level 2 applicants need to demonstrate they are either working in the industry or have a regular voluntary position for at least 10 hours a week and level 3 and above must have an interview to satisfy that they meet the criteria and are working in an appropriate role to produce the evidence for an assessor to observe in the workplace.

Additional Information

We continually update our courses and this particular course has been tailored so that it can be delivered in a short timeframe to allow learners to be out of the workplace for the minimal time needed to ensure they complete this valuable course. We can also tailor elements of this course or other bespoke training for employers on request. Please contact the College should you request a visit from one of our experienced Business Development Officers who will be happy to discuss your needs.

Enrolment Instructions

You can enrol in a number of ways - in person, online or through your employer. If you are new to a job you will undergo this training either in-house or with a training provider. We can offer you this valuable training in just 4 days. The next programme is in September and other dates will be available for individualised programmes or on our website. Please check regularly for updated information.

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About the Course

PLEASE NOTE: This course runs throughout the year for 7 weeks pending sufficient numbers.   You don`t need a formal interview. Just call into the College and enrol or telephone and reserve your place. This course is growing in popularity - please ensure you don't miss out!  Due to popularity we will be offering different dates for this programme.

The course is aimed at adults who have been made redundant, want a career change or wish to return to employment after a career break.  The Care Industry is a fast growing sector which demands a minimum of a level 2 qualification to work within it.  This can be a barrier to many without a job or appropriate experience just trying to get the first 'foot on the ladder'.  Level 2 programmes require that candidates have a job or work placement to enable assessments to be carried out to determine the competence of the individual.  At Level 1 this programme is unique in that it offers the insight into the Care Industry without the need to have a work placement.  However, during the course, candidates will have opportunity to meet other people, develop their knowledge and skills as well as improve their employability to progress further.  We can take people on to a Level 2 programme as long as they have a regular work pattern with an employer.  This could be an agency which involve part time hours but needs to be regular work and clients over a period of time.   Too often people lack even the most basic of skills in order to make that happen.  Therefore, this course could be for you if you are unemployed.  This course is eligible for European Social Funding.  This course will incorporate employability skills, CV writing, meeting potential employers for work tasters that may lead into employment.   Please enquire to see if you are eligible.  You may be eligible for free funding from Training Works if you do not have a level 2 qualification and you are currently in work.  Next Course for 2013 is Wednesday 1st May!

Course Content

4333-10 Level 1 Award in Preparing to Work in Adult Social Care will be delivered in 7 sessions.  The first session will consist of an Induction, tour of the College, advice about learning support, assessment of literacy and numeracy.  The following five sessions cover the units which are:

128 Introduction to the adult social care sector credit value 1

129 Introduction to the values and principles of adult social care credit value 1

130 Awareness of the skills and attitudes needed to work in adult social care credit value 1

131 Awareness of communication in adult social care credit value 2

132 Awareness of the role and responsibilities of the adult social care worker credit value 1

Success Story

We have had a lot of success as learners have progressed from this level to attain work or work experience and have progressed to levels 2, 3 and beyond.  Those who attend regularly develop their skills, gain confidence and feel able to approach organisations for voluntary work.  Watch this space for individual stories of those who complete this and take up other opportunities.

Entry Requirements

No entry requirements.  This course is aimed at the unemployed who wish to gain a qualification to be able to work in the Adult Care sector. This is also advantageous to those who do not have a job or voluntary work as a work placement at this level is not required. However, learners can use the experience to gain access to a range of volunteer opportunities as a progression route.  Many learners will gain employment as a direct result of this course through networking with other learners and accessing employers.

VERY IMPORTANT! Whilst there are no formal entry requirements, we expect candidates to commit to the duration of this programme to ensure that they maximise their learning experience.  Those that miss any sessions will find it difficult to complete the workbook.

Learning Style

All sessions are delivered taking into account differing learning styles.  Whether you are visual, auditory or a tactile kinaesthetic learner you will have a variety of teaching methods to enable you to learn by your preferred style.  The College use a software package called Claro read that enables you to change text size and colour as well as background.  This also has a voice activated facility that can read text back to you in a range of formats - just some of the ways you can be supported to achieve regardless of your ability, background or previous qualifications.

Equipment Requirements

You will need to bring a pen and paper if you wish to take notes and a folder to store your work.  You will also have access to computers where all your resources for this course will be held electronically and which you can access from the College or home.  Your work will be assignment based.  There are no exams required. 

Assessment

All assessment is assignment based.  You will continually be assessed in the classroom through a range of activities that include: discussions, question and answer sessions, peer and self assessment, observation, case studies, practical exercises and finally your assignment. From 2013 this course will be delivered on a weekly basis on a every six weeks.  Any work submitted to your tutor will result in constructive feedback to help you develop your skills, confidence and knowledge.  There are no exams.

Progression

You will meet new people who, like you, want to work in the Care field.  Learning new skills opens doors and this will increase your confidence and ability to look for paid or voluntary work in the Care sector that can lead into full or part time employment.  There are diplomas and apprenticeships available.  This information will be available to you on your Induction day.  Please also look at the extent of courses on offer on this website. 

The next course level is Level 2 Diploma in Health and Social Care.  This will require you to be in a paid position within the sector to enable work setting assessment to take place.  Those who complete a level 1 course will feel more confident in their abilities and newly developed skills to be able to approach organisations to undertake paid or voluntary work.  However, it is paid work with an employer that will allow asssessment to take place as the full role of a support worker would not be achieved on a voluntary basis.  However, voluntary work is a good stepping stone into paid work which then provides eligibility for doing a level 2 qualification.

Additional Information

Learners who attend Induction and every teaching session are those who gain the most from the experience.  City College has undergone £48 million worth of improvements, new buildings and facilities.  This is an excellent place to learn and you will be in a learning environment that suits your needs with friendly staff who will support you throughout your learning journey. For those with a learning difficulty or who prefer different sized fonts and backgrounds to assist with reading text on-screen there is a software package called ClaroRead that enables this as well as a facility for reading back text. All students once enrolled will have access to a range of resources on CityBit. Tutors will update resources regularly with information that is both informative and for general interest or to encourage further reading.

Please Note: This course will only run if there are a minimum of ten learners. Should there be insufficient numbers then the date for the programme will be deferred. Please come into the College to enrol. You do not need an interview to be accepted onto the course, just the willingness to commit for one morning a week for seven weeks and meet other people who want to achieve as well.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come into the College to enrol.  There is no formal interview to undertake this course.  Course Induction will be on the first date you are in College, followed by five teaching sessions and a final hand in date.  You need to bring proof of your identity and status if you are on benefits and/or unemployed to establish whether you have entitlement to any remission of fees.   You will meet your Tutor and receive the course information in more detail on the first day during Induction.  Please arrive at 9.15am on the day of induction and you will be met by your tutor who will accompany you to the classroom. 

Learners may be eligible for funding under specific criteria through 'Training Works'.  Those without a prior level 2 qualification may qualify.  Please enquire for details. 

PLEASE ENSURE THAT YOU ARE ABLE TO COMMIT TO THE INDUCTION, WEEKLY TEACHING SESSIONS AND A FINAL HAND IN SESSION - THANK YOU.

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About the Course

This will be a new course in terms of accreditation by an awarding body - City and Guilds.  The aim is to deliver this during the evenings on alternate weeks so the programme can run two sessions back to back.  You will learn about key issues with dementia that effect both individuals and their families.  Those who complete this programme may be interested in other short courses or longer accredited programmes.

Course Content

There are four mandatory units each accruing 2 credits.  The first session will be an Induction where learners can undertake assessment of their literacy and numeracy.  An overview of the programme will be given on this first session.  Four teaching sessions will follow with a final mop up session on week 6.

DEM201 Dementia awareness

DEM 202 The person centred approach to the casre and support of indivudals with dementia

DEM 205 Understand the factors that can influence communication and interaction with individuals who have dementia

DEM 207 Understand equality, diversity and inclusion in dementia care

Success Story

The College continually has successful students who progress onto other levels of teaching and learning and develop their roles in the workplace. 

“When I started my diploma level 5 in leadership and Management last year, I had low confidence and didn't feel that I had the ability to complete the work. But receiving good feedback on my work and the support I have received from my tutor Andy Smith and Assessor Nicole Burrows, gave me much more confidence which has enabled me to progress over the year; this has also helped me gain more knowledge in my job role as an Assistant Support Manager, thank you for all your support.”  Jackie Fowler

Entry Requirements

There are no formal entry requirements.  You may wish to attend our Open Events to find out more about our courses and those in related subjects which impact on the health and social care sector.  Please check local press and media for events throughout the year.  You can also enrol online or in person at the College main campus.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

All learners are expected to bring writing materials.  Wi Fi equipment in place across the College to enable those with laptops to access the Internet.  Memory sticks are available to purchase at the College.

Assessment

The course will be assessed through a series of workbooks.  There will be no formal examination.  Opportunity to ask questions and share expereinces enhances the learning experience for many of our learners or those returning to study.  You will be asked to evaluate the programme at the end for Quality purposes.

Progression

Learners can progress to a Certificate in Awareness.  This qualification also maps to the Level 2 Diploma in Health and Social Care.  Completion of either the Award or Certificate can progress to employment or to the following City and Guilds qualifications:

Level 3 Award in Awareness of Dementia or Certificate in Dementia Care

3561: Working in Community Health Care

3062: Supporting the Mental Health and Well-being of Older People

Additional Information

Those without a prior level 2 qualification may be eligible for funding under Training Works.  Please ask whether you meet the criteria for this funding.  Information about any courses is available on this website, our prospectus and in person by visiting the College.  Please check out our fantastic facilities throughout the year as we hold various open events.

Enrolment Instructions

Please come along to the Open Evenings throughout the academic year to speak with tutors and to look at the amazing facilities we have on offer.  You can find out about this course and many others on offer as well as progression routes.  There are also students who will talk to you about their experiences and about the courses they are enrolled on.  Enquiries can be made in person, online or by telephone.  There are also online application forms.  Please check the website for details.  If you are an employer and your would like your staff to undertake this on a Bespoke basis please contact the College for further information as we can arrange delivery in your work setting.

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About the Course

This course has been devised to respond to the needs of employers who want to have their staff aware in the field of dementia without having to release them from the workplace.  It focuses on the essential factors that staff need to be aware of when working with those with dementia.  It can be tailored to the needs of the organisation and delivered in-house which reduces time spent away from the residents.  Workbooks will be used for this course as learners can undertake independent learning in addition to the underpinning knowledge delivered by the tutor.  It can be delivered over several days or extended to a longer period of learning according to the needs of the employee role and responsibilities as well as the organisational needs.

Course Content

The key content for this Bespoke course covers: Understand what dementia is; Understand key features of the theoretical models of dementia; Know the most common types of dementia and their causes; Understand factors relating to an individual's experience of dementia.  Within this terminology, key functions of the brain and links to depression are explored.  Models of dementia are outlined, causes, signs, symptons and risk factors are all discussed.  Individual experiences of living with this condition are described and the impact that attitudes and behaviours of others on the individual with dementia will be considered.

Success Story

We continually update our information about student success. Emma Russell was a student on the Subsidiary Diploma who progressed to the Extended Diploma in 2010-11. She is now in her first year studying a nursing programme at the University of Southampton. Emma was a model student, enthusiastic and committed and was in receipt of an award at the annual College Awards evening in 2011. The reason why we have so many successful students is evident from the report made by Ofsted in March 2011. Some of their comments are as follows:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

There are no formal entry requirements as learners will be employed in the Health Sector and working with this client group.  This course is also open to anyone with an interest in the subject who wishes to develop their knowledge or wants to work in this particular area of health and social care.  Further information or an informal discussion with our Business Development Officer will provide details of programmes that can be tailored to an employers needs.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

There is no equipment required for this course although learners will be expected to provide writing materials and a folder to keep hands and/or their work book.  For courses that run in the College and all enrolled students, access to the Learning Resource Centre is available, student card attracting student discount in many high street outlets, the College shop where stationery can be bought and USB memory sticks.  Wi-Fi is available throughout the College mainsite.  All students can enjoy the benefits of all onsite facilities in our £48 million new build and refurbishment.

Assessment

Learners will be assessed according to the City and Guilds criteria.  The tutor will mark the work book which will be provided to all learners who will be expected to complete and independently do further research for their qualification as well as continued professional development.

Progression

Learners can undertake a full level 2 Diploma in Health and Social Care and if in a supervisory role can progress to level 3.  Further information can be discussed with the tutor and open evenings and events throughout the year will provide additional information.  Please also discuss with our Business Development Officer.

Additional Information

This programme could be free of charge to employers under a government initiative - please enquire to see if you meet the eligibility criteria.

STUDENT LOANS!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Learners will enrol through various initiatives some of which may provide free training for this particular course, through an employer.  Further information about this course, its content or how this is funded can be obtained by contacting the College Business Development Officer. 

EMPLOYERS - Please enquire for this and other Bespoke courses.

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About the Course

This course is aimed at a diverse range of job roles and occupational areas across al lservice user groups and ages, working in statutory (including NHS), private and voluntary agencies.  This would be suitable for anyone aged 16 or older, who have an interest in operating in a caring role for older people.  This course is developed to help meet the dementia strategies for the UK and so improve health and care services supporting individuals diagnosed with dementia.  Typically roles would include care assistnats/support workers/key workers in residential settings as well as healthcare assistants/support workers in community and primary care environments or acute health environments.  Additionally family support workers and personal assistants employed directly by the individual they support or their families.

Course Content

Learners must achieve 14 credits from the mandatory units and 4 credits from the optional units making a total of 18 credits minimum. 

DEM 201 Dementia awareness Credit value 2  

DEM 204 Understand and implement a person centred approach to the care and support of individuals with dementia Credit value 3

DEM 209 Equality, diversity and inclusion in dementia care practice Credit value 3

DEM 210 Understand and enable interaction and communication with individuals with dementia Credit value 3

DEM 211 Apporaches to enable rights and choices for indivdiuals with dementia whilst minimising risks Credit value 3

The certificate additionally requires four credits from a range of optional units, including:

• Understand the administration of medication to individuals with dementia using a person centred approach
• Provide support for therapy sessions
• Purpose and principles of independent advocacy.

There are a further 15 Optional units with varied credit value from 2 - 12 to choose from.

Success Story

We are continually delivering programmes that have successfully progressed learners into jobs or promotion within their workplaces.  Please watch this space for further information.  Many of our learners who start at level 1 go onto find jobs and continue their education with us on accredited courses at level 2 and above.  You could be another one of success stories so come along and find out more about what we can do for you.

Entry Requirements

There are no formal entry requirements although those working in the sector or with specific interest in the topic would benefit.  You can enrol in person or online.  As there is no formal interview you will not need to see the tutor prior to the start of the programme.  We have many events throughout the year when you can come along to see our facilities and the many courses we offer.  Please see local press for more information.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

All learners are expected to bring writing materials. There is a small supply of used folders in good condition which are available to students on enrolment on a first come first served basis. Wi Fi equipment in place across the College to enable those with laptops to access the Internet. Memory sticks are available to purchase at the College.

Assessment

You will need to be in a setting to enable you to be work with individuals that allows you to be observed in various activities.  This will be essential as part of the course.  Voluntary work can be acceptable but you need to be able to do sufficient hours that will allow an assessor to observe you in that workplace in a variety of activities.

Progression

Learners can progress to level 3 Award or Certificate in Dementia.  This qualification also links to the Level 2 Diploma in Health and Social Care.  Many learners will find that through meeting others with similar interests they can increase their networks and this for some has led to employment and a new circle of friends.  Please come and talk to our staff and see where this could lead for you.

Additional Information

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come along to the Open Evenings throughout the academic year to speak with tutors and to look at the amazing facilities we have on offer. You can find out about this course and many others on offer as well as progression routes. There are also students who will talk to you about their experiences and about the courses they are enrolled on. Enquiries can be made in person, online or by telephone. There are also online application forms. Please check the website for details.

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About the Course

This course is aimed at those working in the field of Dementia that requires more understanding of the subject.   This programme is delivered during an evening session but can also be delivered as a Bespoke course in the workplace setting on request.  Both the Award and the Certificate are aimed at a diverse range of job roles and occupational areas across all service user groups and ages, working in statutory (including NHS), private and voluntary agencies,  This would be suitable for anyone aged 16 or older, who have an interst in operating in acaring role for older people.  Roles include (across level 2 and 3 qualifications):

Care Assistants; Support Workers; Key Workers in residential settings; Healthcare assistants; Support Workers in community and primary care environments or acute health enbironments; Care assistants in domicilliary service, day services and supported living as an example. 

The qualifications cover a range of opportunities to support workers in developing their knowledge, skills and understanding of people that have dementia.

Course Content

• basic knowledge of dementia care
• person centred planning and understanding equality
• advanced knowledge of dementia care (Level 3)
• communication (Level 3)
• administration of medication (Level 3).

Success Story

Student: Gawain Davies  Adult Learner

Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care

Academic Year: 10/11

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Entry Requirements

You will have basic knowledge of dementia and/or dementia care and want to progress further and increase your knowledge and skills.  Please contact the College for further information.  You can also enrol online or in person.  However, it would be advisable to check that you are able to complete the work for this level which will include assessment in the workplace.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.  

Equipment Requirements

All learners are expected to bring writing materials.  Wi Fi equipment in place across the College to enable those with laptops to access the Internet.  Memory sticks are available to purchase at the College.

Assessment

There will be a combination of written work and classroom work.  All learners have a unique opportunity of sharing their experiences which enhances the learning experience.  Question and answer sessions enable the learner to consolidate their learning together with the formal assignments.

Progression

Learners will become competent in their role and be able to develop within their current settings or progress onto a level 3 Certificate.  We offer a range of programmes in health and social care related topics which will help with continuous professional development.  Please enquire in person, during open events or discuss with your tutor when you have enrolled on this programme and/or about to complete the course.

Additional Information

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please enquire at the College, come along to one of our open evenings or enrol online.  There are no work place assessments for this qualification at Award level.  You can enrol in person. 

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