About the Course

This course is designed for those new to the Care Industry and should be undertaken within the first 12 weeks of employment. The course will be covered in 4 days to address all the key areas of the induction process that meet industry standards. All our staff have considerable industry experience, qualifications and knowledge to deliver this programme particularly to those new to the industry who may have a lot of questions about the content. This will be explored during each day of the programme which addresses the four key areas:

Personal Development Role of the Worker

• Duty of Care
• Safeguarding
• Effective Communication including Reporting and Recording
• Equality and Inclusion
• Dementia Awareness
• Health and Safety
• Infection Control
• Manual Handling
• Emergency First Aid
• Food Nutrition/Hygiene/Hydration

Course Content

Day 1 AM

Personal Development – Overview

• Understand your main duties and responsibilities
• Be aware of standards/codes of practice relating to your work role
• Be aware of how past experiences/personal attitudes may affect the way you work
• Understand the importance of continuous Reflective Practice in improving quality of provision and understanding how to evaluate this
• Importance of literacy, numeracy and communication skills
• Recording your progress and producing your own development plan
• Use of learning opportunities

Role of the Worker - Overview

• Know responsibilities to an individual you support
• Be aware of differences in relationships between you and a service user and all other relationships
• Agreed ways of working with aims and objectives of your service
• Know where to access policies and procedures
• Important of working in partnership with carers, families, advocates and others
• Importance of team work
• Attitudes and ways of working that improve partnerships
• Secure systems, handling, information, reporting, recording, sharing and the Data Protection Act 1998 – ensuring information is accurate and up to date.

Day 1 PM

Duty of Care - Overview

• Understand how duty of care contributes to safe practice
• Safeguarding and protecting individuals
• Dilemmas arising between expression of needs and duty of care
• Managing conflicts and asking for help
• Handling complaints – who to go to
• Recognising adverse events , incidents, errors and near misses

Safeguarding - Overview

• Knowing types of abuse
• Recognising signs and symptoms of abuse and/or neglect
• Being aware of factors that make an individual more vulnerable
• Sources of information linked to your role/responsibilities
• Ways to reduce likelihood of abuse
• Actions to take if abuse or neglect is suspected or a service user makes a disclosure
• Legislation

Day 2 AM

Effective Communication including Reporting and Recording - Overview

• Types of communication – verbal/non-verbal, methods and styles
• Reasons for communication and the effects on relationships
• Individual responses and needs
• Recognising barriers and how to overcome them
• Sources of support
• Confidentiality – when it may be necessary to pass on information

Day 2 PM
Equality and Inclusion - Overview

• Diversity and discrimination – definitions
• How discrimination can occur deliberately or inadvertently
• Valuing equality and inclusion, thereby reducing discrimination and promoting good practice
• Key legislation
• Respecting beliefs, culture, values and preferences
• Challenging discrimination and accessing sources of information
• Person centred values – putting into everyday practice
• Identifying changing needs and planning for future needs

Dementia Awareness - Overview

• Recognising the signs of dementia
• Awareness of why depression and memory loss may be mistaken for dementia
• Importance of early diagnosis and who to report symptoms to
• Supporting using a non-judgemental approach
• Enabling service users to make informed choices
• Active participation in supporting the individual to remain active and self supporting
• Supporting service users to make informed choices and not allowing personal views to influence
• Challenging decisions made for service users by other people
• Promoting spiritual and emotional well being, self esteem and self identity

Day 3 AM

Health and Safety/Infection Control – Overview

• Key legislation – policies/practice linked to own setting
• Roles and responsibilities of you, your line manager and service users you support
• Know your limitations at this stage of your training
• Know where information can be obtained
• Risk Assessment
• Control of Substances Hazardous to Health (C.O.S.H.H.) – safe practices for storage, usage and disposal
• Infection routes into the body, cross infection, hand hygiene and protective clothing and equipment
• Prevention of infection spreading
• Fire Safety – linked to own place of work
• Security – checking of identity
• Managing Stress
• Reporting of Diseases, Dangerous Occurences (R.I.D.D.O.R.)

Day 3 PM

Manual Handling – Awareness

• Key legislation – moving and positioning
• Accidents reporting

Day 4 AM

Emergency First Aid Awareness

• Key points and overview of working with medication

Day 4 PM

Food Nutrition/Hygiene/Hydration - Overview

• Symptoms and signs of poor nutrition and hydration
• Promoting adequate nutrition and hydration

Success Story

We continually update our records as students successfully complete their programmes.  In March 2011 in their Ofsted Report, the following statements were made:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

There are no formal requirements for this course.  However, as this is specifically aimed at those working in the Care Industry you would need to be working in a setting to be able to link the content of this underpinning knowledge and practical manual handling activity.  We particularly invite employers to enrol their new employees on this programme as this complies with the industry requirements.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

Students should bring writing materials although resources are provided for all students who enrol on the programme.  USB memory sticks are available to purchase from the College shop.  Laptops can be used once the IT department have been informed and a password issued for use of College systems.  The College has wi-fi facilities available throughout the campus.  We have a small amount of recycled folders that students can request on a first come first serve basis.  During the First Aid awareness it is advisable to wear comfortable shoes and clothing i.e. trainers and jogging bottoms. 

Assessment

This is a tailored course and learners are continually assessed throughout the four days. It is therefore essential that all four days are completed to enable learners to thoroughly understand all processes and procedures as well as develop their knowledge and understanding. A College Certificate will be issued on completion of the course.

Progression

The College offers a comprehensive range of learning programmes to suit all levels and needs. Within the Health and Social Care and Early Years Department there is a wide range of programmes that we offer and are continually updating and changing to suit the needs of the industry and the requirements of our long list of satisfied employers. We offer a level 1 programme for those who have not worked in the industry before, have been recently made redundant, are unemployed or are looking for a career change, level 2 for those in the industry who need the diploma for their job role, level 3 for those normally in a supervisory position and level 5 for leadership and management. There will be further courses introduced from the new academic year in September 2012 so please check this site regularly for updates. Interviews are not normally required at level 1. Level 2 applicants need to demonstrate they are either working in the industry or have a regular voluntary position for at least 10 hours a week and level 3 and above must have an interview to satisfy that they meet the criteria and are working in an appropriate role to produce the evidence for an assessor to observe in the workplace.

Additional Information

We continually update our courses and this particular course has been tailored so that it can be delivered in a short timeframe to allow learners to be out of the workplace for the minimal time needed to ensure they complete this valuable course. We can also tailor elements of this course or other bespoke training for employers on request. Please contact the College should you request a visit from one of our experienced Business Development Officers who will be happy to discuss your needs.

Enrolment Instructions

You can enrol in a number of ways - in person, online or through your employer. If you are new to a job you will undergo this training either in-house or with a training provider. We can offer you this valuable training in just 4 days. The next programme is in September and other dates will be available for individualised programmes or on our website. Please check regularly for updated information.

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About the Course

PLEASE NOTE: This course runs throughout the year for 7 weeks pending sufficient numbers.   You don`t need a formal interview. Just call into the College and enrol or telephone and reserve your place. This course is growing in popularity - please ensure you don't miss out!  Due to popularity we will be offering different dates for this programme.

The course is aimed at adults who have been made redundant, want a career change or wish to return to employment after a career break.  The Care Industry is a fast growing sector which demands a minimum of a level 2 qualification to work within it.  This can be a barrier to many without a job or appropriate experience just trying to get the first 'foot on the ladder'.  Level 2 programmes require that candidates have a job or work placement to enable assessments to be carried out to determine the competence of the individual.  At Level 1 this programme is unique in that it offers the insight into the Care Industry without the need to have a work placement.  However, during the course, candidates will have opportunity to meet other people, develop their knowledge and skills as well as improve their employability to progress further.  We can take people on to a Level 2 programme as long as they have a regular work pattern with an employer.  This could be an agency which involve part time hours but needs to be regular work and clients over a period of time.   Too often people lack even the most basic of skills in order to make that happen.  Therefore, this course could be for you if you are unemployed.  This course is eligible for European Social Funding.  This course will incorporate employability skills, CV writing, meeting potential employers for work tasters that may lead into employment.   Please enquire to see if you are eligible.  You may be eligible for free funding from Training Works if you do not have a level 2 qualification and you are currently in work.  Next Course for 2013 is Wednesday 1st May!

Course Content

4333-10 Level 1 Award in Preparing to Work in Adult Social Care will be delivered in 7 sessions.  The first session will consist of an Induction, tour of the College, advice about learning support, assessment of literacy and numeracy.  The following five sessions cover the units which are:

128 Introduction to the adult social care sector credit value 1

129 Introduction to the values and principles of adult social care credit value 1

130 Awareness of the skills and attitudes needed to work in adult social care credit value 1

131 Awareness of communication in adult social care credit value 2

132 Awareness of the role and responsibilities of the adult social care worker credit value 1

Success Story

We have had a lot of success as learners have progressed from this level to attain work or work experience and have progressed to levels 2, 3 and beyond.  Those who attend regularly develop their skills, gain confidence and feel able to approach organisations for voluntary work.  Watch this space for individual stories of those who complete this and take up other opportunities.

Entry Requirements

No entry requirements.  This course is aimed at the unemployed who wish to gain a qualification to be able to work in the Adult Care sector. This is also advantageous to those who do not have a job or voluntary work as a work placement at this level is not required. However, learners can use the experience to gain access to a range of volunteer opportunities as a progression route.  Many learners will gain employment as a direct result of this course through networking with other learners and accessing employers.

VERY IMPORTANT! Whilst there are no formal entry requirements, we expect candidates to commit to the duration of this programme to ensure that they maximise their learning experience.  Those that miss any sessions will find it difficult to complete the workbook.

Learning Style

All sessions are delivered taking into account differing learning styles.  Whether you are visual, auditory or a tactile kinaesthetic learner you will have a variety of teaching methods to enable you to learn by your preferred style.  The College use a software package called Claro read that enables you to change text size and colour as well as background.  This also has a voice activated facility that can read text back to you in a range of formats - just some of the ways you can be supported to achieve regardless of your ability, background or previous qualifications.

Equipment Requirements

You will need to bring a pen and paper if you wish to take notes and a folder to store your work.  You will also have access to computers where all your resources for this course will be held electronically and which you can access from the College or home.  Your work will be assignment based.  There are no exams required. 

Assessment

All assessment is assignment based.  You will continually be assessed in the classroom through a range of activities that include: discussions, question and answer sessions, peer and self assessment, observation, case studies, practical exercises and finally your assignment. From 2013 this course will be delivered on a weekly basis on a every six weeks.  Any work submitted to your tutor will result in constructive feedback to help you develop your skills, confidence and knowledge.  There are no exams.

Progression

You will meet new people who, like you, want to work in the Care field.  Learning new skills opens doors and this will increase your confidence and ability to look for paid or voluntary work in the Care sector that can lead into full or part time employment.  There are diplomas and apprenticeships available.  This information will be available to you on your Induction day.  Please also look at the extent of courses on offer on this website. 

The next course level is Level 2 Diploma in Health and Social Care.  This will require you to be in a paid position within the sector to enable work setting assessment to take place.  Those who complete a level 1 course will feel more confident in their abilities and newly developed skills to be able to approach organisations to undertake paid or voluntary work.  However, it is paid work with an employer that will allow asssessment to take place as the full role of a support worker would not be achieved on a voluntary basis.  However, voluntary work is a good stepping stone into paid work which then provides eligibility for doing a level 2 qualification.

Additional Information

Learners who attend Induction and every teaching session are those who gain the most from the experience.  City College has undergone £48 million worth of improvements, new buildings and facilities.  This is an excellent place to learn and you will be in a learning environment that suits your needs with friendly staff who will support you throughout your learning journey. For those with a learning difficulty or who prefer different sized fonts and backgrounds to assist with reading text on-screen there is a software package called ClaroRead that enables this as well as a facility for reading back text. All students once enrolled will have access to a range of resources on CityBit. Tutors will update resources regularly with information that is both informative and for general interest or to encourage further reading.

Please Note: This course will only run if there are a minimum of ten learners. Should there be insufficient numbers then the date for the programme will be deferred. Please come into the College to enrol. You do not need an interview to be accepted onto the course, just the willingness to commit for one morning a week for seven weeks and meet other people who want to achieve as well.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come into the College to enrol.  There is no formal interview to undertake this course.  Course Induction will be on the first date you are in College, followed by five teaching sessions and a final hand in date.  You need to bring proof of your identity and status if you are on benefits and/or unemployed to establish whether you have entitlement to any remission of fees.   You will meet your Tutor and receive the course information in more detail on the first day during Induction.  Please arrive at 9.15am on the day of induction and you will be met by your tutor who will accompany you to the classroom. 

Learners may be eligible for funding under specific criteria through 'Training Works'.  Those without a prior level 2 qualification may qualify.  Please enquire for details. 

PLEASE ENSURE THAT YOU ARE ABLE TO COMMIT TO THE INDUCTION, WEEKLY TEACHING SESSIONS AND A FINAL HAND IN SESSION - THANK YOU.

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About the Course

This course has been devised to respond to the needs of employers who want to have their staff aware in the field of dementia without having to release them from the workplace.  It focuses on the essential factors that staff need to be aware of when working with those with dementia.  It can be tailored to the needs of the organisation and delivered in-house which reduces time spent away from the residents.  Workbooks will be used for this course as learners can undertake independent learning in addition to the underpinning knowledge delivered by the tutor.  It can be delivered over several days or extended to a longer period of learning according to the needs of the employee role and responsibilities as well as the organisational needs.

Course Content

The key content for this Bespoke course covers: Understand what dementia is; Understand key features of the theoretical models of dementia; Know the most common types of dementia and their causes; Understand factors relating to an individual's experience of dementia.  Within this terminology, key functions of the brain and links to depression are explored.  Models of dementia are outlined, causes, signs, symptons and risk factors are all discussed.  Individual experiences of living with this condition are described and the impact that attitudes and behaviours of others on the individual with dementia will be considered.

Success Story

We continually update our information about student success. Emma Russell was a student on the Subsidiary Diploma who progressed to the Extended Diploma in 2010-11. She is now in her first year studying a nursing programme at the University of Southampton. Emma was a model student, enthusiastic and committed and was in receipt of an award at the annual College Awards evening in 2011. The reason why we have so many successful students is evident from the report made by Ofsted in March 2011. Some of their comments are as follows:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

There are no formal entry requirements as learners will be employed in the Health Sector and working with this client group.  This course is also open to anyone with an interest in the subject who wishes to develop their knowledge or wants to work in this particular area of health and social care.  Further information or an informal discussion with our Business Development Officer will provide details of programmes that can be tailored to an employers needs.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

There is no equipment required for this course although learners will be expected to provide writing materials and a folder to keep hands and/or their work book.  For courses that run in the College and all enrolled students, access to the Learning Resource Centre is available, student card attracting student discount in many high street outlets, the College shop where stationery can be bought and USB memory sticks.  Wi-Fi is available throughout the College mainsite.  All students can enjoy the benefits of all onsite facilities in our £48 million new build and refurbishment.

Assessment

Learners will be assessed according to the City and Guilds criteria.  The tutor will mark the work book which will be provided to all learners who will be expected to complete and independently do further research for their qualification as well as continued professional development.

Progression

Learners can undertake a full level 2 Diploma in Health and Social Care and if in a supervisory role can progress to level 3.  Further information can be discussed with the tutor and open evenings and events throughout the year will provide additional information.  Please also discuss with our Business Development Officer.

Additional Information

This programme could be free of charge to employers under a government initiative - please enquire to see if you meet the eligibility criteria.

STUDENT LOANS!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Learners will enrol through various initiatives some of which may provide free training for this particular course, through an employer.  Further information about this course, its content or how this is funded can be obtained by contacting the College Business Development Officer. 

EMPLOYERS - Please enquire for this and other Bespoke courses.

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About the Course

This course is aimed at a diverse range of job roles and occupational areas across al lservice user groups and ages, working in statutory (including NHS), private and voluntary agencies.  This would be suitable for anyone aged 16 or older, who have an interest in operating in a caring role for older people.  This course is developed to help meet the dementia strategies for the UK and so improve health and care services supporting individuals diagnosed with dementia.  Typically roles would include care assistnats/support workers/key workers in residential settings as well as healthcare assistants/support workers in community and primary care environments or acute health environments.  Additionally family support workers and personal assistants employed directly by the individual they support or their families.

Course Content

Learners must achieve 14 credits from the mandatory units and 4 credits from the optional units making a total of 18 credits minimum. 

DEM 201 Dementia awareness Credit value 2  

DEM 204 Understand and implement a person centred approach to the care and support of individuals with dementia Credit value 3

DEM 209 Equality, diversity and inclusion in dementia care practice Credit value 3

DEM 210 Understand and enable interaction and communication with individuals with dementia Credit value 3

DEM 211 Apporaches to enable rights and choices for indivdiuals with dementia whilst minimising risks Credit value 3

There are a further 15 Optional units with varied creidt value from 2 - 12 to choose from.

Success Story

We are continually delivering programmes that have successfully progressed learners into jobs or promotion within their workplaces.  Please watch this space for further information.

Entry Requirements

There are no formal entry requirements although those working in the sector or with specific interest in the topic would benefit.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

All learners are expected to bring writing materials. There is a small supply of used folders in good condition which are available to students on enrolment on a first come first served basis. Wi Fi equipment in place across the College to enable those with laptops to access the Internet. Memory sticks are available to purchase at the College.

Assessment

You will need to be in a setting to enable you to be work with individuals that allows you to be observed in various activities.  This will be essential as part of the course.  Voluntary work can be acceptable but you need to be able to do sufficient hours that will allow an assessor to observe you in that workplace in a variety of activities.

Progression

Learners can progress to level 3 Award or Certificate in Dementia.  This qualification also links to the Level 2 Diploma in Health and Social Care.

Additional Information

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come along to the Open Evenings throughout the academic year to speak with tutors and to look at the amazing facilities we have on offer. You can find out about this course and many others on offer as well as progression routes. There are also students who will talk to you about their experiences and about the courses they are enrolled on. Enquiries can be made in person, online or by telephone. There are also online application forms. Please check the website for details.

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About the Course

This qualification is to guide and assess the development of knowledge and skills relating to the health and social care workforce.  It confirms competence in these areas for roles such as:

Care assistants/support workers in community and primary care environments

Healthcare assistants/support workers in acute health environment environments

Care assistants/support workers/key workers in domiciliary services

Care assistants/supoprt workers in day services

Support workers in supported living projects

Community-based care assistnats/support workers/key workers, including those working in specialist areas eg dementia, learning disabilities

Personal assistants employed directly by the individual they support or their families

Emerging new types of workers and multidisciplinary health roles crossing traditional service barriers and delivery models

Course Content

A combination of underpinning knowledge with a tutor and assessor support in the workplace through observations, witness testimonies and oral questions.

A one day Induction will introduce learners to the programme, identifytheir literacy and numeracy levels, provide information about the administration of the course, meet the tutor and assessors, have a guided tour of the fantastic facilities and provision within the College. 

Sessions that follow will include underpinning knowledge during the first part of the day with assessor input during the second half to include making appointments, portfolio building etc.

SHC 21 Introduction to Communication (3 credits)

HSC 028 Handle Information (1 credit)

SHC 22 Introduction to Personal Development (3 credits)

HSC 025 The Role of the Worker (2 credits)

HSC 23 Introduction to Equality and Inclusion (2 credits)

HSC 026 Implement Person Centred Approaches (5 credits)

SHC 24 Introduction to Duty of Care (1 credit)

HSC 024 Pricniples of Safeguarding and Protection (3 credits)

HSC 027 Contribute to Health and Safety (4 credits)

Then learners will follow a Pathway - Dementia, Learning Disability, Generic from Group B plus free choice units from Group C.  These are decided between assessor and learner with agreement from employer.

Success Story

Student: Gawain Davies  Adult Learner

Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care

Academic Year: 10/11

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Our learners have a very positive experience at City College many of them returning to progress to higher level qualifications e.g. level 3 and now the new level 5 Diploma (check this website for more details).

(NVQ qualifications were replaced with the Level 2, 3 and 5 Diplomas (QCF) which were introduced in 2011.)

Entry Requirements

No formal entry requirements are needed but to provide the evidence for this qualification you will need to be working in a health and social care setting whether paid or voluntary and the assessor will need to be able to access your workplace to be able to make assessments.  You should also have completed your Induction and preferably have been in post for six months.

We welcome those with and without qualifications and those who have made a career change to work in this sector.

Learning Style

We recognise that learners have different ways to learn and for some that can be visually whilst others prefer to listen.  The more practical among you will prefer to have the 'hands-on' experience and so we select different teaching methods and activities to ensure everyone learns at their own pace and which is compatible with their learning style.  To support your learning we also have available on all of our computers accessible to students, a software package which enables you to enlarge text, change fonts, colours, backgrounds and even talk to you!  Claro Read - it's a great tool to assist in your learning.  This information is provided during your Induction.

Equipment Requirements

You will need to produce a level arch sized portfolio of work and need to bring paper and pens to class to make notes where necessary.  You will be able to access all the computer equipment onsite which includes our Intranet and CityBit where your resources will be accessible.  Claro -Read is available on all our student PCs.

Assessment

Your tutor will give you an assignment to test your understanding and knowledge of important aspects of your job such as legislation, policies, procedures to ensure you have the theory which underpins the job you do.  You will hand in your assignment each month until you have completed the course.  A series of workshops for the Pathways will offer a number of units.  Your assessor will determine your competence in the workplace ensuring you are a safe practitioner.  There are no exams for this qualification.

To achieve the Level 2 Diploma in Health and Social Care (Adults) for England (4222-21), Learners must achieve a minimum of 46 credits.  This is achieved as follows:

You need to have for the Generic Pathway:

• 24 credits from the mandatory units in Group A
• a minimum of 2 credits and a maximum of 7 credits from the optional units in Group B
• at least 15 credits from the optional units in Group C

You then need from the Dementia Pathway:

• 24 credits from the mandatory units in Group A
• a minmum of 2 credits and a maximum of 7 credits from the optional untis in Group B but must complete: DEM 201 Dementia Awareness
• at least 15 credits from the optional units in Group C but one of the following must be completed: DEM 204, DEM 209, DEM 210 or DEM 211

For the Adults with Learning Disabilities Pathway you need:

• 24 credits from the mandatory units in Group A
• a minimum of 2 credits and a maximum of 7 credits from the optional units in Group B but must complete: LD 201 Understand the context of supporting an individual with learning disabiltieis
• at least 15 credits from the optional units in Group C but one of the following must be completed: LD 202, LD 203

Progression

Once you have completed your Diploma there is plenty of scope for you to undertake more units as part of your continuing professional development (CPD).  With a unique learning number that an employer can access with your permission, all your achievements which are stored on a national database will be visible and show a prospective employer your achievements.  We also deliver bespoke or specialist programmes tailored to client groups e.g. dementia, learning disabilities, mental to suit employers' needs.  Please enquire or look for updates on this website.

Many of you will want to develop and progress onto a level 3 qualification when your role changes or if you want to develop your skills further to be able to change job roles.  We offer both the level 3 and the new hybrid level 5 Diploma in for those in managerial roles or aspiring to become managers.

Additional Information

We have an established professional contact with City and Guilds and other Awarding Bodies including Edexcel for our programmes.  If we don't have a course that meets your needs we can tailor to suit.  Contact us to find out more.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come to one of our Adult Open Days or check impending course dates.  Then contact the College to ensure you get a place on one of our courses.  Advice and Guidance will provide information throughout the year.  Interviews are by arrangement at levels 3 and above.  One of our qualified staff will contact you for an interview once you have expressed an interest.  You can make an application online and will need an interview (either face to face or over the telephone).

Those without a prior level 2 qualification may be eligible for Training Works funding.  Please enquire to see if you meet the criteria.

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About the Course

This course is aimed at those who work in the Care field and who have some knowledge of Dementia and want to improve this knowledge and gain a qualification.  There are 4 mandatory units to undertake plus a choice from the optional units for a further 6 units making a total of 21 credits minimum.  As with many of our courses this can be delivered on a Bespoke basis in the workplace at a time to suit.  Please ask our Business Development Officer to discuss your needs if you are an employer.

Course Content

Understand the process and experience of Dementia

Enable rights and choices of individuals with dementia whilst minimising risks

Understand and enable interaction and communication with individuals who have dementia

Equality, diversity and inclusion in dementia care practice

Success Story

Student: Gawain Davies  Adult Learner    Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care   Academic Year: 10/11

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Entry Requirements

This is for those in a range of job roles and occupational areas across all service user groups and ages, working in statutory (including NHS), private and voluntary agencies.  This would be suitable for anyone aged 16 or older, who have an interest in operating in a caring role for older people.  Please enquire in person, on-line or by visiting the College at one of our many open events throughout the year.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

Students should bring writing materials and folders to keep work in.  There are Wi-Fi facilities in the College for students to be able to access if they wish to use their own laptops.  Our IT Helpdesk will help with this on request.  Our College shop stocks USB sticks and other stationery items for purchase. 

Assessment

Learners will be assessed in the workplace by an assessor and through written assignments.  Candidates will need to ensure they are in the role when observed in their workplace setting as they will need to demonstrate their competency.

Progression

Candidates can progress to Working in Community Mental Health Care.  This also maps to the Level 3 Diploma in Health and Social Care.  We also run an HNC in Health and Social Care which is a level 4 qualification and level 5 Leadership and Management for Registered Managers and Deputies working in the role.

Additional Information

Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please enquire as to whether you will be undertaking a role that will enable you to gain this qualification and the necessary evidence to prove your competency. You can apply in person or attend one of our many open events.  We run events through the year so please check local press and media for details.

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About the Course

Induction and meet with the tutor and assessors, undertake basic skills test online (BKSB) Library Tour to follow and information to take away.

Mandatory Units followed by Pathways to meet Industry needs in the Care Sector. Timetables, process of assessment and other information is provided on the Induction Day.  The most successful learners are those who attend all of their sessions including the Induction.

Course Content

HSC 31 Promote Communciation

HSC038 Promote Good Practice in Handling Information

HSC037 Health and Safety

HSC32 Personal Development

HSC025 Role of the Worker

HSC33 Promote Equality and Includsion

HSC036 Person Centred Approaches

HSC34 Duty of Care

HSC024 Safeguarding

then Pathways in Dementia, Learning Disabilities Mental Health or Generic

Success Story

We are continually updating our website regarding success of students and their achievements.  In March 2011 we were inspected by Ofsted and their comments include:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Care, guidance and support are very good"

"...promotion of equality and diversity is good and well integrated in the curriculum..."

"Leadership and management are good"

"Interesting actiities are well planned to inspire and challenge students and are linked appropriately to workplace activities..."

"92% of all lessons in Health and Social Care and Early Years are good or better"

Student: Gawain Davies  Adult Learner

Employer: Hampshire County Council

Course: NVQ Level 2 Health and Social Care

Academic Year: 10/11

Gawain said of the course that both his teacher (Sue Nassirudeen) and assessor (Carol Goulding) were ‘brilliant’ that the course was ‘delivered in a relaxed way and it was an unstressful experience’.  Of his assessor Gawain commented that she helped him with his folder and was ‘patient and supportive and reassuring throughout the course’.   Gawain is quoted as saying ‘I couldn’t have done it without you both and look forward to studying with you again sometime’.

Entry Requirements

You need to be working as a senior carer/team leader to be able to gather evidence - usually supervisory.  This should include care planning responsibilities/administration of medication/liaise with multi-disciplinary teams.  Please discuss with your employer if unsure.  You will need to have an interview either face to face or over the telephone.

Learning Style

All students undergo Initial Assessments during Induction to identify the level of literacy and numeracy that they are working at. We also have a software package called Claro Read which enables you to change font size, colour, background and many other features on College PCs. Teaching delivery includes a range of teaching methods to meet the varied ways in which we all learn.

Equipment Requirements

Learners should bring writing materials and a portfolio in which to keep their work.  Wi fi equipment provides Internet service to those using laptops and memory sticks are available to purchase from the College.

Assessment

You will be allocated an assessor to check your competence in the work place.  Workshops for underpinning knowledge will be in College or can take place at the Employer's premises by arrangement. There will be opportunity for learners to be assessed through electronic portfolios - please discuss with your assessor for more details.

Progression

Students can progress within their organisation, go onto Higher Education.  Progression could also include Level 5 Leadership and Management for people in the correct job role e.g. Assistant or Deputy Managers and Team Leaders.  Please contact the College for details about this very popular, well subscribed course.

Additional Information

We have found that the programmes are enriched by learners who work in different settings and with various employers.  The benefits are that learners share their experiences and best practice.  Information is available to all our enrolled students through City Bit which includes valuable resources relating the course.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please contact the College for further information and start dates.  We have courses starting at different times of the year so please check for dates and if you are an employer we can tailor programmes to suit.  Courses that are scheduled to run with employer cohorts can also include individuals.  Timetables issued during the Induction Day.  This is a very popular course so you are advised to secure your place early.

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About the Course

This exiting new qualification can be studied JUST ONE DAY a week for one year. Cost for the course will be £2350.00 for a one year programme. This programme is designed for those who want to develop their knowledge in Health and Social Care.  This will enable learners to progress in their organisation and improve their ability to move onto Higher Education.  Work experience of at least 200 hours will be expected as a mandatory requirement to pass the course.  This can be voluntary or paid work for those already in employment in an appropriately related work area. Learners can fund themselves in a number of ways including a Career Development Loan and Adult Learning through Learn Direct.  Information about these schemes is available from the College.  Learners are expected to produce a work journal and reflective diary which will need to be completed and signed by an appropriate manager or supervisor from the work setting.  Hours will be recorded and monitored through an allocated workplace mentor.  There will be a variety of teaching staff who have expertise in different areas to both teach and guide you through the programme.

Course Content

There are 7 mandatory core units each with a credit value of 15.  The units are as follows:

1 Communicating in Health and Social Care Organisations

2 Principles of Health and Social Care Practice (this is level 5)

3 Health and Safety in the Health and Social Care Workplace

4 Personal and Professional Development in Health and Social Care

5 Working in Partnership in Health and Social Care (this is level 5)

11 The Role of Public Health in Health and Social Care

12 Physiological Principles for Health and Social Care

In addition there will be a further specialist unit with a 15 credit value to be advised by the tutor.

Success Story

We continually update our information about student success.  Emma Russell was a student on the BTEC Subsidiary Diploma who progressed to the Extended Diploma in 2010-11.  She entered her first year of Higher Education studying a nursing programme at the University of Southampton in 2011.  Emma was a model student, enthusiastic and committed and was in receipt of an award at the annual College Awards evening in 2011.  The reason why we have so many successful students is evident from the report made by Ofsted in March 2011.  Some of their comments are as follows:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

Learners will normally be working in the Health and Social Care Sector, or have finished a programme of study and wish to work part time but be able to progress onto Higher Education without having to go to University. Those candidates who have not been accepted for University this year or who have changed their mind will be considered. This course offers the benefits of HE study whilst allowing the learner to work part time, counting the work experience towards the hours required for this course. We would expect learners to have completed a level 3 programme i.e. BTEC Extended Diploma in Health and Social Care with a good result of at least a merit.   An A level or 2 AS levels in appropriate subjects will be considered or equivalent qualifications.  Ideally candidates should have 5 GCSEs at A-C level or equivalent although more importantly for those who do wish to progress to HE will need to have English and Maths GCSE at C level or above.  An interview and screening process will take place during the summer months.  An expression of interest can be made to the College and arrangements for interview to be advised.  Candidates will be expected to attend a mandatory induction day prior to starting the course.  Please check this website for updates.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

A folder to gather a port folio of evidence which will be required, stationery items and a lap top can be used with our Wi-Fi equipment. Memory USB sticks are available from the College Shop.  Laptops can be brought in for student's use - our IT department will advise on passwords to access relevant programmes.  All students need to be able to access the Internet outside of their timetabled programme.

Assessment

This is a new programme for academic year 2012 - 13.  Learners will need to provide evidence in their portfolios and assessment is continuous.  Formative feedback will be given by the tutor and learners can continually improve in their study.  There are also strategies in place to help candidates in their learning programmes through a range of software programmes including Claro Read which is detailed in Learning Styles - details about this software available during enrolment.  All work is moderated internally and scrutinised by the awarding body for this qualification, Edexcel.

Progression

Learners may opt to go onto University or use the opportunity to further their career in their organisations.  City College has good links with HE Institutions as well as employers.  Please visit the College to find out what the possiblities are for your career development.

Additional Information

This is a new programme which will run on a Friday on dates as advertised.  Times will be 9.00 - 5.00 on Friday to include rolling tutorials on a rota basis at the end of the afternoon.   The day will include a lunch period and opportunities for independent research using the College's extensive resources.  The facilities available include, cafe, restaurant, hair and beauty salons, theatre.  The College has ongoing provision for functions both during the week and weekends.  Please enquire for details about hiring the faciltiies.  

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please express your interest now. You can find out more at our Adult Learners events.  Please check local press and radio for details.  Interest in this course is high.  Ensure you are not disappointed by making your enquiry now.  We will be interviewing during the summer term to identify suitable candidates.  This is a new course and information will be added to this page as it becomes available so please check regularly for updates.  Please contact the Programme Leader for this course, Andy Smith on 07919 212932 who will be pleased to discuss the course and provide any addtional information not shown here.

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About the Course

This successful popular course has been running since 2012 and continues to attract unqualified managers who need to prove their competence to meet CQC registration essential standards.  This 2 year qualification gives you the opportunity to build both your managerial and knowledge of care at a higher level. allowing you to develop your management career and successfully lead your team.  It also fulfils the regulatory requirement for those looking to become managers of childrens's homes or adult residential and domiciliary services.

Payment Plan available for this course - see below **

You will undertake 5 mandatory units followed by either a Children and Young People or Adult Pathway.  Learners must achieve a total of 80 credits to complete this qualifcation on the new Qualification Credit Framework (QCF). 

Ofsted said of Health, Social Care and Early Years in April 2011 "Teachers are very experienced and enthusiastic" and "Care, guidance and support are very good."

Course Content

Shared Core & Mandatory (5 units, 20 credits)

SHC 51 Use and develop systems that promote communication

SHC 52 Promote professional development

SHC 53 Champion equality, diversity and inclusion

M1 Develop health and safety and risk management policies procedures and practices in helath and social care or children and young people's settings

M2c Working in partnership in health and social care or children and young people's settings

Children and Young People's Pathway - choose from

7 units (44 credits) B: Children and Young People's Residential Management

6 units (38 credits) C: Children and Young People's Management

4 units (26 credits) D: Children and Young People's Advanced Practice *

Adult Pathway - choose from

7 units (32 credits) E: Adults' Residential Management

7 units (33 credits) F: Adults' Management

5 units (21 credits) G: Adults' Advanced Practice *

*Free choice from this group

Learners must take a minimum of 12 credits from B,C,E and F

I:Optional Units - knowledge - maximum 6 credits

Success Story

This course was launched 1st April 2011. Students successfully completed six months early on this programme.  Ofsted Inspection in March 2011 stated in their report the following about Health, Social Care and Early Years: "Leadership and management are good" "Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities..." "Care, guidance and support are very good" "Technology is used very effectively to support learning" "Teachers are very experienced and enthusiastic" "92% of all lessons in Health, Social Care and Early Years are good or better"

Entry Requirements

Applicants must be aged 19+ and have a level 3 qualification and needs to be in the role of manager/assistant, manager and deputy or manager or senior carer.  They should be responsible for team meetings and supervisions.  As this is a unique course which promotes best practice and works at a higher level than previous qualifications, it is essential that candidates are prepared for the commitment of the course and meet the criteria for entry.  An interview by a member of the Health and Social Care Team will be required prior to entry to determine the appropriateness of the candidate and to ensure they are working at the right level to undertake this programme of study.  Individuals are welcome and Employers who wish their staff to complete the programme in order to meet industry needs.  Candidates from differing backgrounds contribute to the richness of the learning experience so those working across all sectors of the health and social care field are encouraged to apply for a place.

Learning Style

All learners will attend an Induction Day in which they will undertake a range of skills tests to determine the level at which they are working and to identify any support needs that they might have.  On this day the learners will identify their learning styles - an important tool that assists tutors to differentiate in the learning environment.  Some learners prefer conventiional methods of underpinning knowledge delivery which can be visual, auditory or a combination of both.  Others may prefer a more practical hands-on approach (tactile/kinaesthetic). There is a software package available on College PCs called Claro read that enables the learner to change colours, size, background, fonts and allows text to be read back for proof reading purposes. If you have a learning difficulty or believe you would benefit from this software please ask the Programme Leader during your interview for more details.

Equipment Requirements

All learners will be required to provide a portfolio of work which will require a lever arch folder and a separate folder for handouts and other resources.  Stationery items such as pens, notepads, pencils, erasers, rulers, calculators should be produced by the learner.  PCs are provided in the College although personal laptops can be used as there is Wi-Fi facility available. Memory sticks can be purchased from the College shop.

Assessment

All learners are allocated a named assessor on the Induction day.  A combination of written work, observations, witness testimonies, oral questions, professional discussion are all used in gathering evidence to culminate in the final qualification.  Teaching and assessment works most effectivey with tutor/assessor/employer/learner working in partnership together.

Appointments will be made by assessors on the days when leaners attend College.  The structure of the course is such to maximise the time and efforts put in by all concerned.  Observations will take place in the work place to assess competence.  Knowledge will be tested through a combination of methods including written assignments.

Progression

These qualifications replace the current Level 4 NVQ in Leadership and Management for Care Services and the Level 4 NVQ in Health and Social Care, which are accepted as entry requirements to a number of HEI programmes. These qualifications will be the accepted qualification for registration and regulation where appropriate and can demonstrate continuing professional development.

Additional Information

Fees to be confirmed.  Please enquire for more details.   This course will require a commitment by the learner to self-directed learning at this level. Learners are therefore required to undertake research, develop their skills in this and to make use of the recommended websites, books, journals and CityBit which can be accessed from outside of the College if you are an enrolled learner.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Contact the College in the first instance to arrange an interview with the Programme Leader for our next intake in September 2013.  Learners should be in an appropriate role and this is determined during the interview process to ensure the suitability of the candidate and that they are able to commit to the duration of the programme. Interviews are ongoing throughout the year.

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