About the Course

This course is designed to help employees recognise fire safety issues in the workplace, and understand how to react when the fire alarm sounds.

Course Content

• Main causes and effects of fires in the workplace
• Duties and responsibilities (of employers, employees and fire wardens)
• Procedures in the event of a fire
• Actions to be taken in the event of a fire
• Fire prevention measures
• Fire risk management, including risk assessment
• The fire triangle
• Fire risk control measures (active and passive)
• Reporting fire safety issues
• Portable fire-fighting equipment
•  Simple checks of portable fire-fighting equipment

Assessment

The candidates are assessed by an examination paper consisting of 15 multiple-choice questions to be completed in half an hour under examination conditions.  Candidates who achieve 10 or more correct answers will pass the examination and receive a certificate.

Progression

CIEH Level 2 Award in Health & Safety in the Workplace

Enrolment Instructions

Bookings can be made online, or complete a Reservation Form and return it to the Employer Engagement Team.  Please ensure you read a copy of the terms and conditions for bookings and that we are informed of any special requirements.  

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About the Course

This course enables employees to contribute to the development of safer manual handling methods and tasks.  It introduces candidates to the hazards and risks involved in manual handling and outlines what to expect from a manual handling assessment.

Course Content

- The process of manual handling in the workplace
- Manual handling injuries and the activities which cause them
- Manual handling assessment and control options
- Responsibilities imposed by Manual Handling Operations Regulations

Entry Requirements

It is strongly recommended that delegates should already hold the CIEH Foundation Certificate in Health and Safety or Level 2 Award in Health and Safety in the Workplace, but is not a requirement.

Equipment Requirements

All equipment is provided.

Assessment

Assessment is by means of a short objective test of 20 questions.

Progression

CIEH Level 3 Award in Health & Safety in the Workplace

Enrolment Instructions

Bookings can be made online through the Business Training Calendar, alternatively, complete a Reservation Form (see Terms and Conditions on the Business Training website).  For more information, call 023 8057 7426 or e-mail info@resultsforyourbusiness.com

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About the Course

This course is designed for those new to the Care Industry and should be undertaken within the first 12 weeks of employment. The course will be covered in 4 days to address all the key areas of the induction process that meet industry standards. All our staff have considerable industry experience, qualifications and knowledge to deliver this programme particularly to those new to the industry who may have a lot of questions about the content. This will be explored during each day of the programme which addresses the four key areas:

Personal Development Role of the Worker

• Duty of Care
• Safeguarding
• Effective Communication including Reporting and Recording
• Equality and Inclusion
• Dementia Awareness
• Health and Safety
• Infection Control
• Manual Handling
• Emergency First Aid
• Food Nutrition/Hygiene/Hydration

Course Content

Day 1 AM

Personal Development – Overview

• Understand your main duties and responsibilities
• Be aware of standards/codes of practice relating to your work role
• Be aware of how past experiences/personal attitudes may affect the way you work
• Understand the importance of continuous Reflective Practice in improving quality of provision and understanding how to evaluate this
• Importance of literacy, numeracy and communication skills
• Recording your progress and producing your own development plan
• Use of learning opportunities

Role of the Worker - Overview

• Know responsibilities to an individual you support
• Be aware of differences in relationships between you and a service user and all other relationships
• Agreed ways of working with aims and objectives of your service
• Know where to access policies and procedures
• Important of working in partnership with carers, families, advocates and others
• Importance of team work
• Attitudes and ways of working that improve partnerships
• Secure systems, handling, information, reporting, recording, sharing and the Data Protection Act 1998 – ensuring information is accurate and up to date.

Day 1 PM

Duty of Care - Overview

• Understand how duty of care contributes to safe practice
• Safeguarding and protecting individuals
• Dilemmas arising between expression of needs and duty of care
• Managing conflicts and asking for help
• Handling complaints – who to go to
• Recognising adverse events , incidents, errors and near misses

Safeguarding - Overview

• Knowing types of abuse
• Recognising signs and symptoms of abuse and/or neglect
• Being aware of factors that make an individual more vulnerable
• Sources of information linked to your role/responsibilities
• Ways to reduce likelihood of abuse
• Actions to take if abuse or neglect is suspected or a service user makes a disclosure
• Legislation

Day 2 AM

Effective Communication including Reporting and Recording - Overview

• Types of communication – verbal/non-verbal, methods and styles
• Reasons for communication and the effects on relationships
• Individual responses and needs
• Recognising barriers and how to overcome them
• Sources of support
• Confidentiality – when it may be necessary to pass on information

Day 2 PM
Equality and Inclusion - Overview

• Diversity and discrimination – definitions
• How discrimination can occur deliberately or inadvertently
• Valuing equality and inclusion, thereby reducing discrimination and promoting good practice
• Key legislation
• Respecting beliefs, culture, values and preferences
• Challenging discrimination and accessing sources of information
• Person centred values – putting into everyday practice
• Identifying changing needs and planning for future needs

Dementia Awareness - Overview

• Recognising the signs of dementia
• Awareness of why depression and memory loss may be mistaken for dementia
• Importance of early diagnosis and who to report symptoms to
• Supporting using a non-judgemental approach
• Enabling service users to make informed choices
• Active participation in supporting the individual to remain active and self supporting
• Supporting service users to make informed choices and not allowing personal views to influence
• Challenging decisions made for service users by other people
• Promoting spiritual and emotional well being, self esteem and self identity

Day 3 AM

Health and Safety/Infection Control – Overview

• Key legislation – policies/practice linked to own setting
• Roles and responsibilities of you, your line manager and service users you support
• Know your limitations at this stage of your training
• Know where information can be obtained
• Risk Assessment
• Control of Substances Hazardous to Health (C.O.S.H.H.) – safe practices for storage, usage and disposal
• Infection routes into the body, cross infection, hand hygiene and protective clothing and equipment
• Prevention of infection spreading
• Fire Safety – linked to own place of work
• Security – checking of identity
• Managing Stress
• Reporting of Diseases, Dangerous Occurences (R.I.D.D.O.R.)

Day 3 PM

Manual Handling – Awareness

• Key legislation – moving and positioning
• Accidents reporting

Day 4 AM

Emergency First Aid Awareness

• Key points and overview of working with medication

Day 4 PM

Food Nutrition/Hygiene/Hydration - Overview

• Symptoms and signs of poor nutrition and hydration
• Promoting adequate nutrition and hydration

Success Story

We continually update our records as students successfully complete their programmes.  In March 2011 in their Ofsted Report, the following statements were made:

"Teachers are very experienced and enthusiastic"

"Technology is used very effectively to support learning"

"Leadership and management are good"

"Interesting activities are well planned to inspire and challenge students and are linked appropriately to workplace activities"

"92% of all lessons in Health and Social Care and Early Years are good or better"

Entry Requirements

There are no formal requirements for this course.  However, as this is specifically aimed at those working in the Care Industry you would need to be working in a setting to be able to link the content of this underpinning knowledge and practical manual handling activity.  We particularly invite employers to enrol their new employees on this programme as this complies with the industry requirements.

Learning Style

Learning styles determine the best way in which you learn. Some prefer to read and look at visual material known as visual learners, others will rather listen to spoken words or music that conveys a message. We refer to them as auditory learners. Many learners who want to work in a practical setting are `hands on` or are referred to tactile kinaesthetic learners. Through a simple activity and questionnaire we identify the preferred style and as teachers it informs the way in which we deliver our lessons to encompass all the different learning styles. After all, you may be equally more than one and lessons that underpin knowledge need to appeal to the way in which you learn to maximise your potential to internalise all the information that is presented to you. There are lots of ways to help you including a software programme used here at City College. It is called ClaroRead and it enables you to change the colour of the font, the background, the size of the text and many other features. For those of you who want to proof read your work, there is a function that will read back your work to you! Just one of many exciting ways that we use to help you to learn and retain that information.

Equipment Requirements

Students should bring writing materials although resources are provided for all students who enrol on the programme.  USB memory sticks are available to purchase from the College shop.  Laptops can be used once the IT department have been informed and a password issued for use of College systems.  The College has wi-fi facilities available throughout the campus.  We have a small amount of recycled folders that students can request on a first come first serve basis.  During the First Aid awareness it is advisable to wear comfortable shoes and clothing i.e. trainers and jogging bottoms. 

Assessment

This is a tailored course and learners are continually assessed throughout the four days. It is therefore essential that all four days are completed to enable learners to thoroughly understand all processes and procedures as well as develop their knowledge and understanding. A College Certificate will be issued on completion of the course.

Progression

The College offers a comprehensive range of learning programmes to suit all levels and needs. Within the Health and Social Care and Early Years Department there is a wide range of programmes that we offer and are continually updating and changing to suit the needs of the industry and the requirements of our long list of satisfied employers. We offer a level 1 programme for those who have not worked in the industry before, have been recently made redundant, are unemployed or are looking for a career change, level 2 for those in the industry who need the diploma for their job role, level 3 for those normally in a supervisory position and level 5 for leadership and management. There will be further courses introduced from the new academic year in September 2012 so please check this site regularly for updates. Interviews are not normally required at level 1. Level 2 applicants need to demonstrate they are either working in the industry or have a regular voluntary position for at least 10 hours a week and level 3 and above must have an interview to satisfy that they meet the criteria and are working in an appropriate role to produce the evidence for an assessor to observe in the workplace.

Additional Information

We continually update our courses and this particular course has been tailored so that it can be delivered in a short timeframe to allow learners to be out of the workplace for the minimal time needed to ensure they complete this valuable course. We can also tailor elements of this course or other bespoke training for employers on request. Please contact the College should you request a visit from one of our experienced Business Development Officers who will be happy to discuss your needs.

Enrolment Instructions

You can enrol in a number of ways - in person, online or through your employer. If you are new to a job you will undergo this training either in-house or with a training provider. We can offer you this valuable training in just 4 days. The next programme is in September and other dates will be available for individualised programmes or on our website. Please check regularly for updated information.

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About the Course

PLEASE NOTE: This course runs throughout the year for 7 weeks pending sufficient numbers.   You don`t need a formal interview. Just call into the College and enrol or telephone and reserve your place. This course is growing in popularity - please ensure you don't miss out!  Due to popularity we will be offering different dates for this programme.

The course is aimed at adults who have been made redundant, want a career change or wish to return to employment after a career break.  The Care Industry is a fast growing sector which demands a minimum of a level 2 qualification to work within it.  This can be a barrier to many without a job or appropriate experience just trying to get the first 'foot on the ladder'.  Level 2 programmes require that candidates have a job or work placement to enable assessments to be carried out to determine the competence of the individual.  At Level 1 this programme is unique in that it offers the insight into the Care Industry without the need to have a work placement.  However, during the course, candidates will have opportunity to meet other people, develop their knowledge and skills as well as improve their employability to progress further.  We can take people on to a Level 2 programme as long as they have a regular work pattern with an employer.  This could be an agency which involve part time hours but needs to be regular work and clients over a period of time.   Too often people lack even the most basic of skills in order to make that happen.  Therefore, this course could be for you if you are unemployed.  This course is eligible for European Social Funding.  This course will incorporate employability skills, CV writing, meeting potential employers for work tasters that may lead into employment.   Please enquire to see if you are eligible.  You may be eligible for free funding from Training Works if you do not have a level 2 qualification and you are currently in work.  Next Course for 2013 is Wednesday 1st May!

Course Content

4333-10 Level 1 Award in Preparing to Work in Adult Social Care will be delivered in 7 sessions.  The first session will consist of an Induction, tour of the College, advice about learning support, assessment of literacy and numeracy.  The following five sessions cover the units which are:

128 Introduction to the adult social care sector credit value 1

129 Introduction to the values and principles of adult social care credit value 1

130 Awareness of the skills and attitudes needed to work in adult social care credit value 1

131 Awareness of communication in adult social care credit value 2

132 Awareness of the role and responsibilities of the adult social care worker credit value 1

Success Story

We have had a lot of success as learners have progressed from this level to attain work or work experience and have progressed to levels 2, 3 and beyond.  Those who attend regularly develop their skills, gain confidence and feel able to approach organisations for voluntary work.  Watch this space for individual stories of those who complete this and take up other opportunities.

Entry Requirements

No entry requirements.  This course is aimed at the unemployed who wish to gain a qualification to be able to work in the Adult Care sector. This is also advantageous to those who do not have a job or voluntary work as a work placement at this level is not required. However, learners can use the experience to gain access to a range of volunteer opportunities as a progression route.  Many learners will gain employment as a direct result of this course through networking with other learners and accessing employers.

VERY IMPORTANT! Whilst there are no formal entry requirements, we expect candidates to commit to the duration of this programme to ensure that they maximise their learning experience.  Those that miss any sessions will find it difficult to complete the workbook.

Learning Style

All sessions are delivered taking into account differing learning styles.  Whether you are visual, auditory or a tactile kinaesthetic learner you will have a variety of teaching methods to enable you to learn by your preferred style.  The College use a software package called Claro read that enables you to change text size and colour as well as background.  This also has a voice activated facility that can read text back to you in a range of formats - just some of the ways you can be supported to achieve regardless of your ability, background or previous qualifications.

Equipment Requirements

You will need to bring a pen and paper if you wish to take notes and a folder to store your work.  You will also have access to computers where all your resources for this course will be held electronically and which you can access from the College or home.  Your work will be assignment based.  There are no exams required. 

Assessment

All assessment is assignment based.  You will continually be assessed in the classroom through a range of activities that include: discussions, question and answer sessions, peer and self assessment, observation, case studies, practical exercises and finally your assignment. From 2013 this course will be delivered on a weekly basis on a every six weeks.  Any work submitted to your tutor will result in constructive feedback to help you develop your skills, confidence and knowledge.  There are no exams.

Progression

You will meet new people who, like you, want to work in the Care field.  Learning new skills opens doors and this will increase your confidence and ability to look for paid or voluntary work in the Care sector that can lead into full or part time employment.  There are diplomas and apprenticeships available.  This information will be available to you on your Induction day.  Please also look at the extent of courses on offer on this website. 

The next course level is Level 2 Diploma in Health and Social Care.  This will require you to be in a paid position within the sector to enable work setting assessment to take place.  Those who complete a level 1 course will feel more confident in their abilities and newly developed skills to be able to approach organisations to undertake paid or voluntary work.  However, it is paid work with an employer that will allow asssessment to take place as the full role of a support worker would not be achieved on a voluntary basis.  However, voluntary work is a good stepping stone into paid work which then provides eligibility for doing a level 2 qualification.

Additional Information

Learners who attend Induction and every teaching session are those who gain the most from the experience.  City College has undergone £48 million worth of improvements, new buildings and facilities.  This is an excellent place to learn and you will be in a learning environment that suits your needs with friendly staff who will support you throughout your learning journey. For those with a learning difficulty or who prefer different sized fonts and backgrounds to assist with reading text on-screen there is a software package called ClaroRead that enables this as well as a facility for reading back text. All students once enrolled will have access to a range of resources on CityBit. Tutors will update resources regularly with information that is both informative and for general interest or to encourage further reading.

Please Note: This course will only run if there are a minimum of ten learners. Should there be insufficient numbers then the date for the programme will be deferred. Please come into the College to enrol. You do not need an interview to be accepted onto the course, just the willingness to commit for one morning a week for seven weeks and meet other people who want to achieve as well.

STUDENT LOANS - COMING SOON!  Are you 24+ and resident in the UK?  From April 2013 there will be student loans available for level 3, 4, 5 programmes.  You can apply as long as you have not been funded before for this course.  You can also apply if you already have a higher qualification.  For more details, please enquire during interview or ask staff during one of our open evenings.

Enrolment Instructions

Please come into the College to enrol.  There is no formal interview to undertake this course.  Course Induction will be on the first date you are in College, followed by five teaching sessions and a final hand in date.  You need to bring proof of your identity and status if you are on benefits and/or unemployed to establish whether you have entitlement to any remission of fees.   You will meet your Tutor and receive the course information in more detail on the first day during Induction.  Please arrive at 9.15am on the day of induction and you will be met by your tutor who will accompany you to the classroom. 

Learners may be eligible for funding under specific criteria through 'Training Works'.  Those without a prior level 2 qualification may qualify.  Please enquire for details. 

PLEASE ENSURE THAT YOU ARE ABLE TO COMMIT TO THE INDUCTION, WEEKLY TEACHING SESSIONS AND A FINAL HAND IN SESSION - THANK YOU.

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